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DoubleTree by Hilton Cape Cod - Hyannis
Ranked #3 of 22 Hotels in Hyannis
Certificate of Excellence
Reviewed October 11, 2013

We stayed for one night and really enjoyed the plush bedding and full buffet breakfast. The staff were really helpful and gave us suggestions for scenic drives and places to eat in the area. And of course it is always great to receive a warm chocolate chip cookie on arrival!

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Ellouise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded November 1, 2013

Thank you! We’re delighted to read you review (great comment about our beds!) and appreciate that you choose us for your recent stay. Hope to see you again!

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723 - 729 of 903 reviews

Reviewed October 8, 2013

I stayed two nights here as part of a Fall Follage tour. Overall the room and the hotel were well maintained. We enjoyed a great steak dinner in the on site restaurant and truly enjoyed the patio with the fire pit on the chilly evenings. The breakfast buffet was good on the one morning we were able to enjoy it. This brings up my one major complaint- the staff failed to place the requested wake up call and so on one morning we woke up 15 minutes prior to the tour bus departure time. I have to say that the front desk staff seemed fairly indifferent to their oversight, although the restaurant staff rushed around to provide us with coffee and pastries to eat on the bus. The following morning we received 2 wake-up calls. Other than that this hotel was a good value with a decent location.

Room Tip: Take your own alarm clock to this hotel as their wake-up service is unreliable.
See more room tips
  • Stayed: October 2013, traveled with friends
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1  Thank ldawnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded November 1, 2013

Thank for your writing. We’re so pleased that you were able to enjoy our hotel and amenities during your stay with us. We do wish to apologize for the missed wake-up call and subsequent handling on our end. We have reviewed your comments with our front office personnel and thank you for candid feedback.

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Reviewed October 6, 2013

The staff was very pleasant. The location was very nice and the room was quite nice.The staff was eager to help with all our questions.The hotel was close to most of the nearby attractions. The hotel had a nice restaurant and bar and the food was reasonably priced.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank donaldg115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded October 18, 2013

How nice of you to write and share your comments regarding your recent stay with us. it sounds like all went very well! Thanks again.

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Reviewed October 5, 2013

My friend and I stayed here for 2 nights while we were on a fabulous Caravan tour to the New England states. The rooms were great and they have a fire pit on the terrace that's very inviting on cool nights. The little bar near the lobby is manned by the sweetest little guy.

  • Stayed: September 2013, traveled with friends
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Thank Pennie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded October 18, 2013

How wonderful to receive your 5 star review! We're delighted to hear that you enjoyed your stay with us and were able to spend some time in our courtyard firepit area. We'll let John our bartender know that he made a favorable impression - thank you!

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Reviewed October 2, 2013

I stayed at this hotel recently while on a tour. It was very adequate, but starting to show some wear and tear. Paint was peeling off inside of our room door. Other than that it was a good value and convenient to area attractions. Food in the restaurant was excellent.

  • Stayed: September 2013, traveled as a couple
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1  Thank WilliamR626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded October 18, 2013

Thank you for writing. We're happy to hear that you found us to be a good value and conveniently located...and we will be sure to pass on your comments about the excellent food to our culinary staff. Sorry about the peeling paint on your guestroom door...we're sorry we missed that and will be sure to rectify!

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Reviewed September 28, 2013 via mobile

Different than other Hiltons but much nicer than other Cape hotels. This was an acquisition that they updated a year ago. Staff very friendly. Outside area and lobby lounge very nice. Indoor pool with lifeguard is terrific for families. I would stay again!!

  • Stayed: September 2013
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Thank jake2771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded October 18, 2013

Thanks so much for writing and for sharing your nice comments with us and the readers of TripAdvisor. We hope to see you again!

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Reviewed September 24, 2013

The hotel was very nice. The room was very clean, beds were very comfortable with tons of pillows, the bathroom & shower were very nice and the soaps they leave in the rooms are bath & body works and lovely! The only issue we had with this hotel wasn't even hotel related - DO NOT EAT AT THE VYNE RESTAURANT. We had a $60 meal here that consisted of the blandest steak tips I have ever eaten, and my boyfriend had the chicken flourentine that had the rubberiest chicken EVER! DO NOT WASTE YOUR MONEY EATING HERE!

  • Stayed: September 2013, traveled as a couple
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Thank babsbunny9830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded September 27, 2013

We’re happy to learn that you were pleased with the hotel overall – especially the guestroom comfort, cleanliness and room amenities. We were however certainly disappointed to hear of your unsatisfactory restaurant experience. Please accept our sincere apologies and know that your comments have been shared with our Executive Chef and culinary staff. We appreciate that you took the time to share your feedback.

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Additional Information about DoubleTree by Hilton Cape Cod - Hyannis

Address: 287 Iyannough Rd, Hyannis, MA 02601-2015
Phone Number:
Location: United States > Massachusetts > Cape Cod > Hyannis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Business Hotel in Hyannis
#3 Romantic Hotel in Hyannis
Price Range: $113 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Cape Cod - Hyannis 3.5*
Number of rooms: 160
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DoubleTree By Hilton Cape Cod - Hyannis MA

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