Booked through a travel agent back at home prior to travel. This was the last night of our stay before we travelled back home again. We arrived quite early so we went to reception to ask when we could check in and were greeted with a very abrupt "Yes?". We came back a few hours later to check in and found our room. We were located in one of the other buildings within the site. Straight away we noticed the room was very cold and had a serious stench, all we could smell was mould and the view was into a hedge outside. The room was very outdated and was not very appealing. In the bathroom the lid of the cistern was sitting off and the top of the tissue cover was half off. There was makeup and hairs on one of the towels also. After feeling very annoyed, myself and my partner went to find another hotel and paid a lot of money to stay there. If you want a comfortable and enjoyable stay, DO NOT STAY HERE!!
- Official Description (provided by the hotel):
- The Heritage House Hotel is Cape Cod's first Solar Powered Hotel, we are making a constant effort toward greener business practices. We are conveniently located one block from Hyannis Harbor, which is the departure point for the Martha's Vineyard, Nantucket, and Whale Watch Ferries. While at the property explore Main Street Waterfront District, offering antique shops, galleries, kayak and bike rentals, dancing, dinning, and live entertainment. We are located directly across from the Regional Transportation Center and Train- Home of Boston's Cape Cod Flyer. ... more less
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- Also Known As:
- Heritage Hotel Hyannis
- Heritage House Hyannis
- Heritage House Hotel Hyannis, Cape Cod, MA