Was on vacation in Falmouth and decided to take my grandson on a boat ride, thought the duckboat looked like something he would enjoy. Called to double check the times of boat ride, recording said every hour, last tour at 5:00 pm. Arrived in Hyannis just after 4:00 because of traffic, so planned on the 5:00 tour. Went to the office to purchase tickets and was told there was no 5:00. No apology from the manager who was rude and unhelpful. His explanation was that he wasn't in the office to change the voice mail message. We drove 45 minutes through traffic to get there because their message said last trip was 5:00 and didn't even get an apology. After complaining to the manager he tried to tell us that they had to cancel the 5:00 tour because of the poor weather; however, when we spoke with the boat captain later he told us that there was never a 5:00 scheduled that day. So, I can't tell how the boat ride was, but I can say to beware and be prepared to be disappointed and explain to young children why you can't go on the promised duck boat ride. Also, avoid the manager who is extremely rude and should not be in an occupation where he deals with the public.
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