My wife and I stayed here the night before running the Hyannis Marathon. The entire hotel had a worn out run down feel to it. The only positive thing I can say is the room was clean. The night before the marathon my wife and I wanted to relax in the room and save our energy. We attempted to watch t.v. but the picture was awful. It looked like someone needed to adjust the antenna. The hotel advertises free wif-fi but it was super slow and kept not working. Why bother advertising free wi-fi if it doesn't work? But the biggest reason for the low rating is that the hotel advertise's late check out on the day of the marathon but the hotel did not honor that promise. The marathon was in cold weather and it was pouring rain. In other words it was miserable out. My wife and I were looking forward to a shower after the race but when we got back to our room our key card wouldn't work. We then walk the very long distance back to the front desk and we got an apology and a new key card. We then walked back to our room and once again the key card wouldn't work. At this point we gave up on getting back into our room (luckily we had packed our stuff and put in our car before the race). We left freezing cold and drenched because we were simply too exhausted to make another walk back to the front desk. To non-marthoners these complaints sound small but I hope marathoners will understand how obnoxious these problems were. Because of the terrible service of this hotel I would recommend running another marathon. This hotel is designated as the host site for the Hyannis Marathon and the start/stop line is right outside but the terrible service outweighs the good location. Skip the marathon. Skip the hotel.
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- Also Known As:
- Resort And Conference Center At Hyannis Hotel Hyannis
- Hotel Hyannis
- Resort And Conference Center At Hyannis Cape Cod, MA