Hotel was new and clean.
My problem was that they allow dogs that bark all night in the rooms. So having a good nights sleep is hard to do.
When I complained I was told That they would move me rather then the guests with the barking dog.
I have always enjoyed my stays at Homewood suites but could not recommend the customer service in this case even thought the hotel is a nice property
- Official Description (provided by the hotel):
- Featuring all-suite accommodations, the Homewood Suites by Hilton Holyoke-Springfield/North extended-stay hotel conveniently sits along I-91 near Six Flags New England, and provides easy access to the Mass Turnpike, local businesses and other area attractions in Springfield, Massachusetts. Enjoy complimentary shuttle service within a 5 mile radius (based on availability). Our suites come with complimentary WiFi, full-kitchens, hot full breakfast daily and evening dinner and drinks Monday - Thursday*. Hotel guests also enjoy our 24-hour business center with complimentary printing service, on-site convenience store, sports courts, a heated indoor pool with whirlpool, outdoor patio and grill area, and fitness room. Host a meeting for up to 50 people with 648 sq. ft. of available meeting space. Enjoy our complimentary beverage area, multi-lingual staff and free parking at our pet-friendly hotel. ... more less
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- Also Known As:
- Homewood Suites Holyoke-Springfield/North Hotel Holyoke
- Homewood Holyoke
- Holyoke Homewood Suites