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Homewood Suites Holyoke-Springfield/North
Ranked #1 of 5 Hotels in Holyoke
Certificate of Excellence
Reviewed September 8, 2013

Never stayed at a Homewood before but it will be a place I will seek out in the future. Affordable, nice big clean room with separate living area and small kitchen. Staff was quick and helpful. Check in was fast and the complimentary breakfast was pretty good and the staff went out of their way to ask the reason for our visit and helped arrange tickets to the Basketball Hall of Fame at a 25% discount. They also had free movie rentals.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded September 9, 2013

Dear Valued Guest,

We are very happy to read that you not only enjoyed your time at our Homewood Suites, but also the Basketball Hall of Fame.

Thank you for the kind comments about the hotel, the breakfast and our staff. I will be certain to pass this along to my team.

We are looking forward to welcoming you back soon.


Have a super-fantastic day ...

Peter Marks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (654)
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463 - 469 of 654 reviews

Reviewed September 3, 2013

This hotel was wonderful. Staff was helpful and very nice. The hotel has a great basketball hoop outside in a very cute patio. We went to the basketball hall of fame so the hoop was a huge hit when we returned. The rooms were clean and quite and the breakfast was nice. Location is right up the street from a mall which was perfect. Would stay here again if in the area.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded September 5, 2013

Dear Valued Guest,

Thank you very much for staying with us, while visiting the Basketball Hall of Fame. I appreciate your business.

We are delighted that you enjoyed your stay, the visit to the Basketball Hall of Fame and afterwards a nice game on our Sportscourt.

With this in mind, we hope to welcome you back soon, to enjoy some of our other great area attractions, like Six Flags or the BIG E.


Have a super-fantastic day ...

Peter Marks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2013

Spacious suites with fully equipped kitchen, perfect beds, free breakfast, free supper Monday thru Thursday. Swimmingpool, Whirlpool, moderately priced. The General Manager even came by as we were eating breakfast and went out of his way to help us finding a nice state park for hiking and swimming.
Homewood Suites are our preferred hotel when travelling as a family.

  • Stayed: July 2013, traveled with family
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Thank RuckstuhlC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded September 1, 2013

Dear Valued Guest,

Thank you very much for writing your review and for your business. I greatly appreciate both.

We are delighted that you enjoyed your stay, our amenities and services and hopefully the state park I suggested.

We are looking forward to welcoming you back soon.


Have a super-fantastic day ...

Peter Marks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013

The Homewood Suites in Holyoke, MA was a wonderful place to stay while we visited the area. Staff and accomodations were excellent, we wanted for nothing. It was extremely clean and well appointed. We would definately stay at this facility again.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Arthur C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded August 29, 2013

Dear Valued Guest,

Thank you very much for staying with us. I appreciate your business and your kind review on TripAdvisor.

We are delighted that you enjoyed our hotel and your stay and hope to welcome you back soon.


Have a super-fantastic day ,,,

Peter Marks
General Manager

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Reviewed August 22, 2013

Very clean and spacious hotel. Perfect for a family or splitting a hotel room with friends. Plenty of room for everyone. Hotel staff was very friendly. Don't fall for the "cheap cheap" rates at nearby hotels (as I almost did). Pay the little bit extra and get a lot more. It's clean, friendly, and you feel safe there.

  • Stayed: August 2013, traveled with friends
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Review collected in partnership with Homewood Suites by Hilton
Thank Barbara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded August 23, 2013

Dear Valued Guest,

Thank you very much for staying with us and for your taking the time to write your kind review on TripAdvisor.

We are very happy to read about your great experience and love to welcome you back soon.


Have a super-fantastic day ...

Peter Marks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

Nice suite - clean and spacious. Everything provided to cook for yourself if you want to "eat at home". Free breakfast in a comfortable dining room. Hotel is located next to a freeway and a shopping mall. Some road noise can be heard in the room.

Room Tip: Top floor is very quiet
  • Stayed: August 2013, traveled as a couple
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Thank oldfieldpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded August 20, 2013

Dear Valued Guest,

Thank you very much for staying with us, I appreciate your business and the time you took out of your day, to write this review on TripAdvisor.

We are delighted that you enjoyed your stay and had time to use our full kitchen for a home cooked meal.

We are looking forward to welcoming you back soon.


Have a super-fantastic day ...

Peter Marks
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2013

We have a family of seven so it's always a challenge to find accommodations. We had a two bedroom suite with a king bed in one room and two queen size beds in the second bedroom. The living room area had a sleeper sofa. There was a dining area with a roomy refrigerator. Each bedroom had its own bathroom with a sink area across from the toilet/shower room. This allowed one child to shower while the other was able to brush teeth. The bedrooms themselves were spacious and clean. Unfortunately the mattresses were very soft and did not provide a restful night's sleep. The hotel staff was very friendly and helpful and everyone says hello. Our room included a full breakfast and dinner plus two adult tickets to Six Flags New England.

Room Tip: Large families can rserve a two bedroom suite that sleeps seven.
  • Stayed: August 2013, traveled with family
    • Value
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Thank Mommof5kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded August 15, 2013

Dear Valued Guest,

We are delighted that you and your large family enjoyed your stay at our spacious suites. Please accept my apology for the mattress softness. In the future please let us know when you come back, we have some options to make our mattresses firmer.

Hopefully you enjoyed Six Flags with your family.

We are looking forward to welcoming you back soon.


Have a super-fantastic day ...

Peter Marks
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Holyoke-Springfield/North

Address: 375 Whitney Ave, Holyoke, MA 01040-2855
Phone Number:
Location: United States > Massachusetts > Holyoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Holyoke
Price Range: $160 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Holyoke-Springfield/North 3*
Number of rooms: 114
Official Description (provided by the hotel):
Featuring all-suite accommodations, the Homewood Suites by Hilton Holyoke-Springfield/North extended-stay hotel conveniently sits along I-91 near Six Flags New England, and provides easy access to the Mass Turnpike, local businesses and other area attractions in Springfield, Massachusetts. Enjoy complimentary shuttle service within a 5 mile radius (based on availability). Our suites come with complimentary WiFi, full-kitchens, hot full breakfast daily and evening dinner and drinks Monday - Thursday*. Hotel guests also enjoy our 24-hour business center with complimentary printing service, on-site convenience store, sports courts, a heated indoor pool with whirlpool, outdoor patio and grill area, and fitness room. Host a meeting for up to 50 people with 648 sq. ft. of available meeting space. Enjoy our complimentary beverage area, multi-lingual staff and free parking at our pet-friendly hotel. ... more   less 
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Also Known As:
Homewood Suites Holyoke-Springfield/North Hotel Holyoke
Homewood Holyoke
Holyoke Homewood Suites

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