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“A palace just off the Interstate”

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Homewood Suites Holyoke-Springfield/North
Ranked #1 of 5 Hotels in Holyoke
Certificate of Excellence
Reviewed April 26, 2013

We needed a place for a last minute weekend get-away. This is one of the nicest Homewood Suites we've seen (they're all fantastic, but this one was one of the best). The room was huge and clean and the bed was very comfortable. The hotel is also pet friendly. The breakfast buffet offered one of the largest varieties around. Only downside was that the thermostat was tricky.

  • Stayed: April 2013, traveled as a couple
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Thank Frank B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded April 28, 2013

Dear Valued Guest,

Thank you very much for staying with us and your continued loyalty to Homewood Suites. We appreciate that very much.

We are delighted that you enjoyed your stay and your review on TripAdvisor is welcome summary of the service and product we provide to our guests.

Please let us know when you are back at the hotel, and we can assist with the thermostat. They can be tricky indeed.

We are looking forward to welcoming you back.


Have a super-fantastic day ...

Peter Marks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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533 - 539 of 692 reviews

Reviewed April 25, 2013

This hotel has a very friendly staff and the property is very well maintained. Access to and from I-91 and I-90 is excellent as well.
Homewood Suites Holyoke, MA is always my first choice when staying in western Massachusetts.

Room Tip: Request a room facing the courtyard.
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  • Stayed: April 2013, traveled on business
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Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded April 26, 2013

Dear Valued Guest,

Thank you for your kind review on TripAdvisor and for your continued business. We are proud to be your # 1 choice in Western Mass.

We also welcome guest feedback and we are delighted to receive such praise from you.


Have a super-fantastic day ...

Peter Marks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2013

We stayed in the hotel on a friend's recommendation. Indoor pool, free dinner, drinks and breakfast? What could be better? Only the service surpassed the amenities. The manager stopped by our table at dinner to talk to us and our kids and sent them to find a treasure in the lobby. A different manager stopped by our breakfast table to chat as well. Dinner was good, breakfast was great. Close to Six Flags for a mini vacation during school break. We will be back!

  • Stayed: April 2013, traveled with family
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Thank Fran B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded April 24, 2013

Dear Valued Guest,

We are thrilled that we were able to surpass your expectations. We strive for service excellence every day and it is great when we get an affirmation.

It nice to read that you enjoyed the complimentary breakfast and dinner. We hope your kids enjoy the treasure they found.

Thank you for your business and that you took the time out of your day to write your review on TripAdvisor.

We are looking forward to welcoming you back.


Have a super-fantastic day ...

Peter Marks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2013

We love this hotel. Its in a great location and great for families. Rooms are spacious and clean. Nice to have a kitchen while on vacation. Breakfast is ok nothing fancy. It has a great workout room, pool and basketball court.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded April 26, 2013

Dear Valued Guest,

Thank you very much for staying with us. I appreciate your business and the time you took to write your review on TripAdvisor.

We are delighted that you love our hotel and hope to welcome you back soon.


Have a super-fantastic day ...

Peter Marks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2013

Great place to stay, convenient for traveling easy to find, staff was very helpful, and the place was spotless. Room was great also. The breakfast and dinner (Mon-Thu) was a big plus, they know how to take care of you!

  • Stayed: April 2013, traveled on business
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded April 22, 2013

Dear Valued Guest,

We are delighted that you enjoyed your stay and thank you very much for your business.

Your comments on TripAdvisor are a welcome affirmation of the service we strive for. Thank you for the kind feedback about our complimentary breakfast and dinner options as well.

We hope to welcome you back soon.


Have a super-fantastic day ...

Peter Marks
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

The Homewood Suites in Holyoke, MA is comfortable, clean and convenient to local businesses. The staff is very helpful. It's nice having a full kitchen, and living area and a separate bedroom. I was travelling with a group on a business trip and all enjoyed their time here. The location has easy access to the highway to Springfield and Hartford.

  • Stayed: April 2013, traveled on business
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Thank MikeScott74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded April 18, 2013

Dear Valued Guest,

We are delighted that you enjoyed your stay and welcome your kind feedback on TripAdvisor. It is wonderful to read that you enjoyed the spacious suites and the full kitchen. We pride ourselves of being a very clean hotel, with a hospitality driven staff.

I appreciate your business and hope to welcome you back soon.


Have a super-fantastic day ...

Peter Marks
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

I was traveling for a job interview and this hotel was reviewed by the company I was interviewing for. The suite was comfortable and very home like. It was quiet and relaxing, exactly what I needed the night before my interview!

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Amy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this reviewResponded April 19, 2013

Dear Valued Guest,

Thank you very much for staying with us and for taking the time to complete your review on TripAdvisor.

We are delighted that you enjoyed your stay and we hope your interview was successful.

Please come and stay with us again.


Have a super-fantastic day ...

Peter Marks
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Holyoke-Springfield/North

Address: 375 Whitney Ave, Holyoke, MA 01040-2855
Phone Number:
Location: United States > Massachusetts > Holyoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Holyoke
Price Range: $134 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Holyoke-Springfield/North 3*
Number of rooms: 114
Official Description (provided by the hotel):
Featuring all-suite accommodations, the Homewood Suites by Hilton Holyoke-Springfield/North extended-stay hotel conveniently sits along I-91 near Six Flags New England, and provides easy access to the Mass Turnpike, local businesses and other area attractions in Springfield, Massachusetts. Enjoy complimentary shuttle service within a 5 mile radius (based on availability). Our suites come with complimentary WiFi, full-kitchens, hot full breakfast daily and evening dinner and drinks Monday - Thursday*. Hotel guests also enjoy our 24-hour business center with complimentary printing service, on-site convenience store, sports courts, a heated indoor pool with whirlpool, outdoor patio and grill area, and fitness room. Host a meeting for up to 50 people with 648 sq. ft. of available meeting space. Enjoy our complimentary beverage area, multi-lingual staff and free parking at our pet-friendly hotel. ... more   less 
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Also Known As:
Homewood Suites Holyoke-Springfield/North Hotel Holyoke
Homewood Holyoke
Holyoke Homewood Suites

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