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“Location of your room is very important!”

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Homewood Suites Holyoke-Springfield/North
Ranked #1 of 5 Hotels in Holyoke
Certificate of Excellence
Alexandria, Virginia
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Location of your room is very important!”
4 of 5 bubbles Reviewed May 12, 2012

I love this hotel... the rooms are lovely and big, nice workout facility and pool, even an outdoor basketball court, dinner offered as is breakfast, and the staff is great! But,... be sure NOT to get a room on the back side of the hotel! You can't see the road, but it is there beyond the hill, and if you are a light sleeper like me, you will not sleep well. I will definitely stay here again, because of the location to the mall and all the colleges, but next time I will ask for an INSIDE the courtyard room.... Hope this helps the next light sleeper that stays here!!

Room Tip: Inside courtyard!
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  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RedMaggie09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review, May 14, 2012
Dear Valued Guest,

Thank you very much for staying with us and for taking the time to share your experience with your fellow travelers. I appreciate your compliments about the hotel facilities, rooms and staff. We pride ourselves to be the # 1 hotel on Trip Advisor.

Please be asured that we are working on a noise reduction solution for our highway side rooms, with various window companies.


Have a super-fantastic day ...

Peter Marks
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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609 reviews from our community

Traveler rating
    425
    142
    26
    10
    6
See reviews for
272
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
East Greenbush, New York
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed April 21, 2012

We recently Stayed at this Homewood Suites with my daughter's basketball team as they were in a tournament nearby. The staff was more than accomodating, allowing us to "take over" the entire breakfast room/meeting area for pizza parties following each of the teams games (which was essentially the entire evening). The girls were probably a bit overly excited and noisy but, to the staff's credit, they handled it like pros. The rooms were VERY clean and a good size. Breakfast in the am was a nice touch as we needed to hurry out pretty early in the morning for games. We could feel good about the fact that the girls were able to start out the day with a healthy breakfast instead of just grabbing a quick doughnut on the way to the games. The basketball court was a plus as well -- the girls were able to get in a little extra practice. If I was in need of accommodations in this area in the future, I would definitely stay here again.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mohmahmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review, April 23, 2012
Dear Valued Guest,

Thank you very much for staying with us. I appreciate your business and I am delighted that you and your team had a great stay at our hotel. Hopefully the tournament was a success.

We are looking forward to welcoming you back, the next time you are in the area.

Have a super-fantastic day ...

Peter Marks
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Greenwich, Rhode Island
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed April 20, 2012

We just stayed two nights at this hotel and would definitely recommend it. Staff were EXCELLENT - Victor checked us in and was a fountain of information, very friendly, and gave us coupons to Six Flags as well as really cute coloring books and crayons for the kids (Homewood has a duck mascot and he is featured in it). Breakfast each morning was more than adequate and we were surprised to find that we ate the complimentary dinner both nights, too - food was better than we expected and the complimentary wine/beer was such a nice touch. I also appreciated the prices in the Suite Shop, next to check-in. It was only $12 for an entire bottle of Chardonnay; the previous night I spent $10 on one glass of white wine at a Sheraton. The pool area was also very nice - lots of chairs, well maintained, and a GREAT "treasure chest" for kids that had noodles, water balls and frisbees, etc. The kids LOVED it. We even spent time out on the hotel's basketball court after dinner one night. And as a family with small kids, you can't beat the set-up - 2 queen beds in a separate bedroom allowed us to tuck them in and be able to stay up a bit later watching TV in the living room. All around a great experience - we would DEFINITELY return and bring friends next time, too. Thanks to Peter Marks and his staff!

Room Tip: We were put on the third floor and it was very quiet.
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenn2cents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review, April 22, 2012
Dear Valued Guest,

Thank you very much for your kind comments about Victor and my team. I appreciate that very much. We are delighted that you and your children enjoyed their stay and all we have to offer.

We are looking forward to welcoming you back.


Have a super-fantastic day ...

Peter Marks
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkley
1 review
5 of 5 bubbles Reviewed April 18, 2012

From check in to check out had a great experience. Everyone we encountered was friendly and helpful. Loved the pool area with all the pool toys for the kids to use - traveling with 4 kids under ten. Spent one evening on the back patio while the kids enjoyed the basketball court. Board games available in the lobby which the kids used while we enjoyed an extra cup of coffee at the complimentary hot breakfast. The suites were very clean and a great way to travel with kids. Already planning our return trip!!

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review, April 26, 2012
Dear Valued Guest,

We are delighted that you and your family enjoyed your stay at our hotel and all the child friendly amenities we offer, like the board games in lobby and the pool treasure chest. Thank you for your business and for taking the time to write your review.

We are looking forward to welcoming you and your family back soon.


Have a super-fantastic day ...

Peter Marks
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
s.forida
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed April 17, 2012 via mobile

Recently spent a night here while visiting my dad. Very clean, and great bed after a weary day of travel I was able to sleep 12 hrs.
Staff was very helpful .

Stayed April 2012
Helpful?
Thank S_foridaBeachbum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review, April 19, 2012
Dear Valued Guest,

Thank you very much for staying with us and for taking the time to complete a review. We are delighted you enjoyed your stay and hope to welcome you back soon.

Have a super-fantastic day ...

Peter Marks
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waldorf
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed April 14, 2012

We ended up choosing this hotel because the one we usually stay at was unavailable during our stay. We were pleasantly surprised, and didn't mind the extra 15 minutes we had to drive to get to this location from the family members we were visiting in Ludlow. We didn't get to experience the breakfast or any of the other amenities available due to the short time we were there. What we can say is the hotel and rooms were large (we were upgraded to a 2-Bdr suite without even asking), clean and very comfortable. We checked into the hotel and left to visit with our family. We returned, worn-out and later than planned. Our suite was so comfortable (and quiet) that we ended up over-sleeping the next morning. We had a great night of rest, which made the rest of our trip even better. I'm sorry we didn't get to experience more, but can honestly say we will stay here on future visits.

The location was a bit tricky, but we had a GPS so that made it easy. It seemed like, although the hotel is right across from the Holyoke Mall, you could not access it as easy as you would think; we took a number of turns on the periphery of the mall to access the hotel.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ygfoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review, April 16, 2012
Dear Valued Guest,

Thank you very much for staying with us and we are delighted you enjoyed your stay so much. Your positive feedback is greatly appreciated.

We are looking forward to welcoming you back during your next visit to the area.


Have a super-fantastic day ...

Peter Marks
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sea Girt, NJ
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed April 10, 2012

If you are familiar with Homeward Suites, this hotel is typical of the chain in terms of facilities, but the standout here is truly the staff. I have to agree with the other Tripadvisor reviews on this issue. The staff at this particular hotel are notably friendly, helpful and exceptionally polite. Overall good stay. Homeward Suites has become a family favorite. Our kids like the fact that Homeward Suites hotels always offer both a pool and a basketball court for "down time."

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank czb_JerseyShore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review, April 12, 2012
Dear Valued Guest,

Thank you very much for your loyalty to our Homewood Suites brand and for taking the time to share your review on Trip Advisor. I appreciate your kind feedback about our team and will be certain to share that with them at our "Stand Up Meeting" tomorrow.

We are delighted your family enjoyed our spacious pool with all the toys and activity games we offer, as well as our Sportscourt.

Have a super-fantastic day ...

Peter Marks
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Holyoke-Springfield/North

Property: Homewood Suites Holyoke-Springfield/North
Address: 375 Whitney Ave, Holyoke, MA 01040-2855
Phone Number:
Location: United States > Massachusetts > Holyoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Holyoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Holyoke-Springfield/North 3*
Number of rooms: 114
Official Description (provided by the hotel):
Featuring all-suite accommodations, the Homewood Suites by Hilton Holyoke-Springfield/North extended-stay hotel conveniently sits along I-91 near Six Flags New England, and provides easy access to the Mass Turnpike, local businesses and other area attractions in Springfield, Massachusetts. Our suites come with complimentary WiFi, full-kitchens, hot full breakfast daily and evening dinner and drinks Monday - Thursday*. Hotel guests also enjoy our 24-hour business center with complimentary printing service, on-site convenience store, sports courts, a heated indoor pool with whirlpool, outdoor patio and grill area, and fitness room. Host a meeting for up to 50 people with 648 sq. ft. of available meeting space. Enjoy our complimentary beverage area, multi-lingual staff and free parking at our pet-friendly hotel. ... more   less 
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Also Known As:
Homewood Suites Holyoke-Springfield/North Hotel Holyoke
Homewood Holyoke
Holyoke Homewood Suites

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