My husband and I visited Restful Paws regarding boarding our dog in advance of a long-term (9-day) trip for my mother's illness. When we visited the site it was clean and neat outside - impeccably. However, we had a strange feeling when we met and spoke with Maria, who would be taking care of our dog. She seemed very timid, corrected us on several occasions about how we should walk/care for our dog, making us feel ackward. The "kennel" was cute with lattice work but the dogs look onto a block wall for the entire time they are there. Windows are in the room but they are up high.
No water was allowed in the dog's kennels (!). They were only allowed to drink when they were let out of the kennel (always on a leash and never allowed to run free).
We completed the paperwork to board her and the paperwork actually said that they have the right to take our dog to a veterinarian of their choosing instead of our vet, who was 15 minutes away... Also, we were asked to sign a document stating that they could use videos, photos, and any other promotional material using our dog without our knowledge or payment for this free "publicity". I have never heard of this with any other boarding or bed and breakfast.
I started feeling wierd about the whole thing and called to ask Maria what were the owners' full names. She seemed very uncomfortable telling me and asked me why I inquired. I told her that we just wanted to know who is taking care of our dog and that all we knew was the name Maria. She very hesitantly told me that the owners' names are Maria and Raymond Korny. She did not want to tell me their relationship (husband and wife??, friends??). We had never met Raymond and I wasn't sure if we felt comfortable leaving our doggie with someone we had never seen. I did not say this to her but expressed this feeling to my husband.
When my husband arrived - the day of our boarding! - a man appeared who was older and very mean! He yelled at my husband and pointed his finger in my husband's face - which did not go over to well with my husband .. The man did not identify himself (I suppose he is Raymond) and said that WE were not suitable for the boarding and denied the boarding the day of our departure, leaving us in a huge lurch.
I am SO GLAD THAT WE DID NOT BOARD OUR DOGGIE THERE! These people are weird to say the very least!!
Oh, and they are extremely expensive compared to other, wonderful places nearby.
I would instead recommend the Barkwood Inn at Auburn or Precious Furs in Oxford. Both are not too far from Sturbridge and both have nothing to hide!
- Official Description (provided by the hotel):
- Restful Paws is the newest getaway where "Pets bring their Owners to relax". This 31 acre sanctuary features walking trails, picnic groves and a new indoor, in-ground 45x27 foot, bone shaped Doggie pool. A custom built Guest wing is completely Pet ORIENTED with lodging for Owners and Pets alike as well as being handicap accessible. Remember, "this is the place that Pets bring their Owners to relax". ... more less