I am a Hiltons Honors member and prefer the Hilton brand. I was nothing but disappointed with this property.
1. I was the only one in the Lobby trying to check in at 4pm on a Sunday and yet I waited for over ten minutes until a staff member appeared out of the office to assist me.
2. As a female traveling alone for business I want to feel safe about where I am staying. I was instantly put off and was doubting my choice of hotel when I noticed the rather large gun tattoo on the hotel clerks arm . . . I then noticed all the rest. Don't get me wrong I gave nothing against tattoos, but was this the best the hotel had to be at the front desk?
3. The property itself was pleasant but only as long as you did not look hard. Carpets where filthy in the hallways.
4. I passed a housekeeper in the hall and said hello - no response back other than a glare.
5. It's now 7pm and there is someone vacuuming the halls- yes they are dirty but this is more than a days worth if dirt - couldn't they wait til the morning? What's one more day?
I'm very disappointed with this property.
- Official Description (provided by the hotel):
- Welcome to the Hampton Inn Haverhill hotel, ideally located off I-495, three miles from Ward Hill Business Park and 30 minutes north of Boston. Spend the day on the beautiful beaches of Massachusetts, or take a trip to the majestic White Mountains. Search for tax-free bargains in Salem, NH, just minutes away from our hotel in Haverhill, MA. Enjoy a multitude of great local restaurants. Take a step back in time to historic downtown Haverhill, MA - founded in 1640 by settlers from Newbury. This Haverhill hotel provides warm and inviting guest rooms with a range of carefully considered amenities for work and relaxation. Catch up with work at the desk, or type away with the handy lap desk as you watch the 42-inch HDTV. Free WiFi access makes it easy to keep in touch on the road. Start your day right with Hampton's free hot breakfast or if you're in a hurry, simply grab one of our free Hampton On the Run(R) Breakfast Bags, available Monday through Friday. Enjoy relaxation time with a dip in the indoor saltwater pool or a reinvigorating workout in the fitness center. Take advantage of our two meeting rooms, and use the 24-hour business center to stay connected to the office during a stay at the Hampton Inn Haverhill hotel. At the end of a hectic day, enjoy a great sleep in the clean and fresh Hampton bed(R). ... more less
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- Also Known As:
- Comfort Suites - Haverhill Hotel Haverhill
- Haverhill Comfort Suites