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“good hotel”

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Howard Johnson Express Inn - Amherst Hadley
Ranked #5 of 7 Hotels in Hadley
Laguna Beach
Level 4 Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“good hotel”
Reviewed August 22, 2005

Perfect location for visiting Amherst. Room had everything we needed, and plenty of space. continental breakfast good, with excellent attention to keeping it cleaned and replenished. Would definitely stay again

Helpful?
10 Thank seremarcus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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587 reviews from our community

Traveler rating
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    172
    152
    96
    67
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Richmond, VA
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 17, 2005

The facility is dated, but clean and comfortable. This is a great location for Amherst colleges, Springfield and even Boston only 1.5 hours away.
The staff went out of their way to help find my daughters swimming goggles when she lost them, were understanding checking us in despite a mix up with my credit card and provided a great Continental breakfast. Wireless high speed Internet in rooms a major plus and to be expected in most hotels/motels in the near future.
We have stayed here often over the last 6 years and always enjoyed swimming in the very clean outdoor pool with our kids.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank VirginiaTraveler804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed January 13, 2005

This hotel does have a great location if you are visiting Amherst College or UMass-Amherst. However its problems outweigh its benefits. The staff is very rude and seem not to be able to help the guests with local events, places to eat, etc. The staff seems very imcompetent and unfriendly. I stayed here for a week for business at UMass-Amherst because of the low weekly rate, however I will NOT stay at this property or any other property maintained by the Hampshire Hospitatlity Group. The excercise facilities are a decent, but a lot of the equipment was either broken or dismantled all over the exercise facility. The swimming pool is outdoors and nice for the balmy New England summer, but it was filled with rust and other unnamable substances. When I arrived I was greeted by two employees who could not "find" my reservation. They finally did after I called the 800 number. Also the first night I was there they were having problems with their phones and there were no phones in or out of the hotel for 24+ hours. It also took the front desk staff 10-15 minutes to show up while I was standing in the lobby. The contintental breakfast was nice, except the cream and milk had curded and the bagles and such were stale (it was free and I am guessing this is why). When I made the reservation I asked for a smoking room and was told there was one available and it would be included with my reservation. However when I arrived, there were no more smoking rooms left. There are many other hotels in Amherst, Northampton or Holyoke that are much better. Try the campus center hotel on the campus of UMass. Especially if you are doing business on the campus it is a very convienent location with rates a little bit lower than the Howard Johnson.

Helpful?
10 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level 6 Contributor
288 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 625 helpful votes
Reviewed May 20, 2003

This hotel is a great choice if you are visiting the 5-college area. It is a short drive to both Northampton and Amherst, very convenient to a number of restaurants and shopping - there is even a bus if you don't want to drive everywhere. Renovations have really upgraded this place - rooms are a nice size and very well-appointed. Nice modern fixtures and good housekeeping is evident. There is a decent fitness room and a nice outdoor pool for the summer. The free breakfast is much nicer than average - good variety and a comfortable dining area in the main lobby. Definite thumbs up for this one!

Helpful?
13 Thank inkwave17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Express Inn - Amherst Hadley

Property: Howard Johnson Express Inn - Amherst Hadley
Address: 401 Russell St, I-91 Ex 19 & Rt-9, Hadley, MA 01035-9578
Phone Number:
Location: United States > Massachusetts > Hampshire County > Hadley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Hadley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Inn - Amherst Hadley 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Howard Johnson Express Hotel Hadley
Howard Johnson Hadley
Hadley Howard Johnson

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