I travel extensively for business and have earned elite status Marriott, Hilton and Starwood hotels. That's my benchmark. This was a surpisingly good hotel for its class. Purpose of trip was to visit UMASS and we stayed just one night. Check in was easy and I am very particular about having a QUIET room. I made this request and they accomadated. Note that one side of the hotel has a highway relatively close and the other has clearly less noise. The noise within the hotel was acceptable. Walls were thinner than 3 and 4 star hotels and I could hear footsteps above but within reasonable range. The room are larger than you might expect, especially the king beds. Be prepared for a VERY firm mattress. The bathrooms were spotless. If there is a negative it would be the free breakfast. Choice was minimal and quality was not good. There are lot's of choices for meals all within a short distance of the hotel. However, if you just want a cup of coffee, danish or ceral, it's fine. Except for one person at the front desk, service was way above average (there's always one in the crowd).Finally, when traveling by car I take my pillow with me for comfort. I left it at the hotel and called the next day. They were very friendly and immediately located it and sent it back via UPS. Nice touch. Should we go back, I'd stay here again.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more less
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- Also Known As:
- Holiday Inn Express Amherst-Hadley Hotel Hadley
- Holiday Inn Express Hadley
- Holiday Inn Hadley
- Hadley Holiday Inn