We picked this hotel for our anniversary get-away even though it was on the expensive side because they had a "beautiful hot tub and indoor pool." But, we were disappointed to find out that the hot tub was closed and the pool water was so cold I couldn't get in. The desk clerk didn't bother to tell us that the hot tub was closed or we wouldn't have stayed. We had walked all day and were really looking forward to relaxing in the hot tub. It would have been nice if they would have offered something for the inconvenience and I would probably not be writing this bad review. The breakfast was good though.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more less
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- Also Known As:
- Holiday Inn Express Amherst-Hadley Hotel Hadley
- Holiday Inn Express Hadley
- Holiday Inn Hadley
- Hadley Holiday Inn