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“Less than great staff” 3 of 5 bubbles
Review of Hampton Inn & Suites Greenfield

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Hampton Inn & Suites Greenfield
Ranked #1 of 3 Hotels in Greenfield
Certificate of Excellence
Cape Cod, Massachusetts
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Less than great staff”
3 of 5 bubbles Reviewed August 14, 2013

We stayed one night with two other families of 4 after white water rafting nearby and with a recommendation from the White Water Company. The hotel was reasonable rate and offered free breakfast. Rooms were spacious and offered a microwave and fridge thought we did not need them or use them and was also clean and fine for a 1 night stay. The check in attendant was very rude and unaccommodating there was also a lot of noise in the hallways that he seemed to care less about as well. Took us a long time to check in with small kids in tow late at night. The next morning while enjoying the breakfast the attendant was very rude and even swore "F" word in front of my children. I will say the check out attendant Alison was wonderful and made the stay be a little more tolerable.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank KKOF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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418 reviews from our community

Traveler rating
    227
    134
    41
    11
    5
See reviews for
167
83
29
98
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Scituate, Massachusetts
Level Contributor
6 reviews
5 of 5 bubbles Reviewed August 9, 2013

My stay was short but everything was well done. The breakfast was a typical "breakfast included" and met expectations. Everything else was actually a step above what I'd expect at a Hampton Inn. Very close to the highway.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed August 4, 2013

Unfortunately i only had time to stay over night as my flight was late, 6 hours in the hotel but

the room was gorgeous, i just loved those big pillows, the flat screen and just in general the room was awesome.

Front reception very professional and courteous too. Couldn't have been better Also a great continental breakfast.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chrisneilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Plains, New York
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 31, 2013

Took a bike ride across the Mohawk Trail ( MA Rte 2 - great road) and stayed at the Hampton Inn at the eastern end. I stayed here a few years ago and loved it, and things haven't changed. This is not a touristy area, but the hotel has enough amenities to keep you happy. And, of course, as with most Hilton properties, it's immaculately clean. Beds are very comfortable, with lots of pillows if you need them. The room I had came with a fridge, microwave, coffee maker, and the mandatory flat screen TV. The staff that I encountered were all very friendly and helpful. I should say that again, because it's a great staff. Some points to note: the odd numbered rooms are facing away from the highway, so if you're a light sleeper, take note. On the other hand, the rooms are well enough insulated that highway noise is not a major issue for the rest of us. Pool is indoor, smallish, but nice. Breakfast is hot plentiful, and free, and the waffle maker comes with sugar-free syrup. BTW, try not to embarrass yourself at the waffle maker....just follow the pictures. Two parties in front of me on line were unable to do so. Hmmmm. Final NOTE to Management: Your cable system really needs a channel guide, so I don't have to scroll through all the channels to see what's playing. But, all in all a very pleasant stay, and I'll certainly be back.

  • Stayed July 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Biker_Trash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Johnsbury, United States
1 review
4 of 5 bubbles Reviewed July 29, 2013

Friendly staff, nice accomodations, small pool; free parking next to building. Covered entry way, parking. Walk to shopping, convienient to downtown Greenfield, college, and restaurants. Very close to Interstate highway.

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fenton, United States
2 reviews
5 of 5 bubbles Reviewed July 24, 2013

we are staying in NW MA while working on a large electric transmission construction project. The Hampton Inn is convieniently located just off I-91. This is an excellent property, I will stay here again. all new, good staff good location, very quite

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Jerome B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampstead
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed July 22, 2013

Excellent value and great location. The staff was very friendly and helpful when questions about the area businesses and locations were asked. Very convenient to local shopping and restaurants with many within walking distance.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Merie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Greenfield

Property: Hampton Inn & Suites Greenfield
Address: 184 Shelburne Rd, Greenfield, MA 01301-9624
Phone Number:
Location: United States > Massachusetts > Greenfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Greenfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Greenfield 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Hampton Hotel Greenfield
Hampton Inn And Suites
Hampton Inn Greenfield
Greenfield Hampton Inn

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