We didn't expect to sleep in grime and someone else’s blood stained bed, nor shower in a dirt covered tub or cuddle up in a cigarette-burn holed comforter. Along with the room being a complete horror, the housekeeping staff could not speak a lick of English(which would be expected if not in AMERICA) when I asked for towels four times with no avail. Nor was the customer service in which I received acceptable.
I’m completely and utterly disgusted with the overall service of our stay. My husband and I checked out EVEN after being told that we were going to have to pay. The gentleman at the counter didn’t hesitate and reminding us that “The charge will still remain on your account if you leave right now”, not ONCE asking why we were leaving after all the phone complaints & questions no sort of questioning to ask our dissatisfaction, this is complete ludicrous.
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- Also Known As:
- Days Inn Great Barrington Hotel Great Barrington
- Great Barrington Days Inn