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“Wonderful stay with extremely clean hotel and Superb Service… !!” 4 of 5 stars
Review of Holiday Inn Express Great Barrington

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Holiday Inn Express Great Barrington
Melville, New York
1 review
“Wonderful stay with extremely clean hotel and Superb Service… !!”
4 of 5 stars Reviewed July 20, 2014

Location of the hotel is extremely superb. Recreational activities like golf, boating, fishing, biking, miniature golf, bowling, shopping and spa in Berkshire and nearby while having peaceful stay at Holiday Inn Express Hotel . Hotel and room were tremendously clean. Breakfast was delicious. It was my first visit at Great Barrington so I always asked to staff of hotel and they helped me. I like hotel and service so, I will definitely choose this hotel for my second visit…!!

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Tom537
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alison d, Front Office Manager at Holiday Inn Express Great Barrington, responded to this review, July 22, 2014
Thanks for taking the time to let us know about your recent stay with us and we look forward to having you as our guest again real soon. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    57
    62
    26
    8
    11
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Brunswick, Maine
Level Contributor
198 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed July 10, 2014

The title explains our return visit. The Berkshires are tremendously scenic and this is a great base camp from which to operate. Our room was immaculate and comfortable. All staff, especially the housekeepers, are working diligently for the guest. Franck's "mess hall" offers a basic breakfast which is appreciated, Franck's outgoing personality adds a lot.
We had a short and enjoyable stay.

Room Tip: Only two floors, the suite rooms have small kitchens
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Keydet72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alison d, Front Office Manager at Holiday Inn Express Great Barrington, responded to this review, July 14, 2014
We are so glad you enjoyed your stay here with us and can't wait to see you on your next visit to the Berkshires!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
1 review
4 of 5 stars Reviewed July 9, 2014

Great Location! Hotel was newly renovated. My stayed at Holiday inn Express for 2 nights. Hotel’s room was very clean. Bed was extremely comfortable. High speed internet connection was accessible in room and common area. Front desk staff was very friendly and helpful. Check in and check out was quick and easy . Breakfast was fresh. Will be Back again.

Stayed February 2014, traveled with friends
Helpful?
Thank Vick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alison d, Front Office Manager at Holiday Inn Express Great Barrington, responded to this review, July 14, 2014
Thanks for taking the time to give us that 4 star review and we look forward to seeing you on your next trip!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 30, 2014

We were here while passing through in the area. This hotel was convenient and has free parking. The room was very standard, the free breakfast was appreciated but very cheap and poor quality (no fresh cut fruit, the bacon is terrible, all carbs). I would stay here again, but there is nothing in particular that stands out to me that is remarkable about this hotel.

Room Tip: Windows on the ground floor don't open (of course). Not sure about the upper floors.
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DaveB4940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alison d, Front Office Manager at Holiday Inn Express Great Barrington, responded to this review, July 3, 2014
Thank you for taking the time to write your review. Rest assured we will share your thoughts with the appropriate managers. Again, thanks for helping us try to improve so that your next stay will be even better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jefferson MA
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 26, 2014

As frequent visitors to the Berkshires, from our home in Central Massachusetts, I'm surprised we hadn't stayed here before. It's ridiculously convenient for whatever you want to do. Lenox, Great Barrington, Lee, Pittsfield, the whole region just seems to be minutes away.

We checked in and they acknowledge our Platinum Rewards Club and tried to upgrade us; but, we probably already had the best room booked. The thought was there - and the warm chocolate chip cookies in the lobby soothed us anyway. The room was sparkling and the air conditioning was effective and reasonably quiet - not something you always get in the modest hotel properties.

We enjoyed the convenience of fresh coffee brewing in the lobby early in the morning and the complimentary breakfast bar. It's always just enough to get you going and not add an hour's delay to your vacationing while you seek out a breakfast place. Saves time, money and who can complain about that?

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RFWright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alison d, Front Office Manager at Holiday Inn Express Great Barrington, responded to this review, June 27, 2014
Thank you for that wonderful 5 star review. When we hear good things like this it only motivates us more to make every guest have that kind of stay! Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FINCASTLE
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 17, 2014

Stayed only 1 night in Great Barrington and after all day on the road it was great to have a clean room and a nice and helpful front desk staff. Walked across the street for dinner at the Barrington Brewery and that was very tasty. Breakfast was typical for the Holiday Inn but Franck, the breakfast guy was OUTSTANDING! He saw us sitting on the patio and came out to see if there was anything else we needed before he started closing up. We had a nice chat and he is a great ambassador for Holiday Inn & Great Barrington.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ANNEMARIE D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alison d, Front Office Manager at Holiday Inn Express Great Barrington, responded to this review, June 19, 2014
Thank you for taking the time to give us that 5 star review. We will be sure to pass along your kind words to Franck. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Maine
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 13, 2014

I have stayed here in 2013 and now again in 2014. It is an okay place for the area, the staff has always been helpful and kind. They breakfast is just like any other chain hotel. The rooms need a good deep clean, but then again I am a clean freak.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Meggie4777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review, June 1, 2014
Dear Meggie4777,

Thank you for taking the time to express your thoughts about our hotel. We’re glad to know that our location suited your business needs and that our friendly staff made your stay a pleasant one.

I'm sorry you were not 100% satisfied with your room conditions. Your feedback is highly appreciated as this gives us the opportunity to improve on our guest satisfaction. We will address these points and hope when you return, you will see the improvements made.

Kind Regards,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Great Barrington

Property: Holiday Inn Express Great Barrington
Address: 415 Stockbridge Rd, Great Barrington, MA 01230-1233
Phone Number:
Location: United States > Massachusetts > Berkshires > Great Barrington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Great Barrington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Great Barrington 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Great Barrington is situated in the heart of the beautiful Southern Berkshire Mountains. We are in close proximity to many boutique shops, several ski areas, a host of cultural activities, including Tanglewood, Shakespeare and Company, Barrington Stage Company, and The Berkshire Opera Company to name a few. Every room in the hotel includes a microwave oven and a refrigerator, high speed internet access, iron, ironing board, and coffeemaker. Our King Studio Suites offer the guest a significantly larger room complete with sofa-bed, sitting area, wet bar, and activity table. For a unique experience ask for one of our playful Jacuzzi suites. These red heart-shaped tubs are perfect for a couple looking to get away from it all and relax, or to just soak in after a long hard day of work. The property features an indoor swimming pool, hot tub, fitness room, and meeting room. The business center computer is free to use, with totally free internet access, so you can stay in touch without having to lug your own computer with you. The Express Start breakfast if free to all, and is always a big hit with our many repeat guests. Come on out to The Berkshires and see how the other half lives. ... more   less 
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Also Known As:
Holiday Inn Express Great Barrington Hotel Great Barrington
Holiday Inn Great Barrington
Great Barrington Holiday Inn

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