I would not recommend this Holiday Inn Express or any other. My husband and I were charged for two rooms instead of one. We used our check card and it caused us lots of problems and they were not willing to give us our night's stay for free after we had to spend a week making calls and correcting all the errors they caused us as a result! They only credited back the one room that they charged us in error and basically told us it was our fault for using our check card that we should never use our check card for a hotel stay! So basically they stole from us and we payed the penalty. Common Curtousy would have refunded our original room fee but they refused! They are all about $$$$$$$$ and nothing about customer care and service.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Great Barrington is situated in the heart of the beautiful Southern Berkshire Mountains. We are in close proximity to many boutique shops, several ski areas, a host of cultural activities, including Tanglewood, Shakespeare and Company, Barrington Stage Company, and The Berkshire Opera Company to name a few. Every room in the hotel includes a microwave oven and a refrigerator, high speed internet access, iron, ironing board, and coffeemaker. Our King Studio Suites offer the guest a significantly larger room complete with sofa-bed, sitting area, wet bar, and activity table. For a unique experience ask for one of our playful Jacuzzi suites. These red heart-shaped tubs are perfect for a couple looking to get away from it all and relax, or to just soak in after a long hard day of work. The property features an indoor swimming pool, hot tub, fitness room, and meeting room. The business center computer is free to use, with totally free internet access, so you can stay in touch without having to lug your own computer with you. The Express Start breakfast if free to all, and is always a big hit with our many repeat guests. Come on out to The Berkshires and see how the other half lives. ... more less
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- Also Known As:
- Holiday Inn Express Great Barrington Hotel Great Barrington
- Holiday Inn Great Barrington
- Great Barrington Holiday Inn