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“A great find out in the Berkshires!”
Review of Briarcliff Motel

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Briarcliff Motel
Ranked #1 of 10 Hotels in Great Barrington
Certificate of Excellence
Reviewed March 6, 2013

I was out in the Berkshires for work at Tanglewood and stayed at The Briarcliff Motel. I got in late after the job, and thought it would just be a place to sleep and leave early in the morning for the next day of work. I was pleasantly surprised. It is basic and clean but with little bits of Richard and Clare's great style and taste woven throughout the whole experience: from unique postcards and newspaper clippings on the walls to the delicious breakfast waiting for you in the morning.

Richard and Clare have plenty of suggestions for local activities and restaurants. This would be a great and affordable place for a little retreat with a friend or alone.

Stayed: August 2012, traveled on business
Thank kmbteig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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280 - 286 of 471 reviews

Reviewed March 4, 2013

I came down to ski with my girlfriiend and another couple...and was VERY pleased with our stay. Renovated rooms with comfortable beds, reasonably priced, helpful staff, and simple but delicious breakfast featuring home made scones...this lovely couple has the RIGHT attitude and approach..all the tired, rip off motels and hotels in America should take note since this is the way hotels should be...home-made, fresh food + clean, renovated, and nice decorated rooms + helpful, genuine service = SUCCESS. These guys are awesome and run a tight ship! Spot on.

merci!

  • Stayed: February 2013, traveled with friends
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Thank Veritas12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2013

Really great little motel, inexpensive, comfortably and trendily furnished, lovely breakfasts (and drinks and fruit available through the day) and incredibly welcoming young British owners, Richard and Clare, who are full of helpful advice on where to go and where to eat. A few cracked tiles in the bathroom, but otherwise a really lovely room. About 10 minutes' drive to the skiing at Butternut.

  • Stayed: February 2013, traveled with family
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Thank Pogleswood6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013

We made reservations (which you have to prepay) for a two nights stay in February, as had tickets to a show in Norfolk. But, due to a massive snow storm that closed down all highways in both MA & CT (it was illegal to drive on all the roads after 3:00 PM in both states) the concert was cancelled and we could not drive to the motel. We cancel our reservations. The owners of the motel refused to give us a credit for the first night, because the fine print in confirmation it states that.
I would NOT recommend making reservations if there is a chance that you can’t use them. Learn from our mistake.

  • Stayed: February 2013, traveled as a couple
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4  Thank Luckyjustlucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClareBriar, Owner at Briarcliff Motel, responded to this reviewResponded March 7, 2013

If you're reading this wondering how we suddenly got one star instead of the four or five all the people who have actually visited us at the Briarcliff give us, well, you are not alone.

Firstly, some news that may shock you: it snows sometimes, in the winter, in New England. As fairly new business owners and US residents, we're still coming to terms with this, especially in how we deal with cancellations. But here's our basic policy: we try to be human beings. So for the 'weather event' in question, we gave late cancellations the day before, with no charge, to an emergency responder from a town on the coast, and to two other guests whose events got cancelled.

This particular guest is being economical with the truth. He actually contacted us several days before the storm was due, and we explained that current forecasts showed that we would only get 3-5in of snow (pretty spot-on, as it turned out). He cancelled on Thursday morning; the no-drive edict in CT was apparently not issued until the actual storm hit on the weekend. We understand from the venue he was due to attend that the concert wasn't cancelled until some time after Thursday evening. His assertion that he had to prepay is simply untrue - we never charge anyone until they arrive, but we take a credit card in case of a no-show. A simple check of his bank statement would show that. And far from burying this policy in the 'fine print' we state it quite clearly on our one-page booking form as well as our T&Cs.

We have had a terrifically positive experience so far in our brief career as hoteliers, and we are very pro-Tripadvisor – especially since we won in two categories in their Traveller's Choice awards this year. So it's sad that some people choose to bend the truth and vilify us on a public forum just because something they agreed to, just doesn't suit them any more.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013

During our recent family visit to the Berkshires, we stayed at the Briarcliff -- lovely stay, lovely hosts! Richard and Clare were most kind and helpful. Their transformed 60's motel had a certain wistfulness combined with a modern, chic sensibility. The rooms were both comfy and spare -- loved the furnishings and decor. The lobby was especially welcoming and eclectic, and the complimentary breakfast was delicious -- homemade scones, muffins and granola. We will definitely be back to stay at the Briarcliff and can't thank Richard and Clare enough for their amazing hospitality.

  • Stayed: February 2013, traveled with family
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Thank Janet506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

It was our first stay at the Briarcliff Motel and I can't stop talking about it! Richard and Clare are wonderful and made us feel so comfortable from the minute we arrived to the day we checked out. The rooms were very clean, with very comfortable beds with a unique style. The complimentary breakfast was delicious with homemade scones, muffins and granola. The location is perfect for skiing at Butternut or exploring the Berkshires. We highly recommend this boutique style B&B motel and can't wait to return!

  • Stayed: February 2013, traveled with family
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Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

This was our first time staying at the Briarcliff, and we absolutely loved everything about this motel. The owners Richard and Claire are welcoming and extremely nice. They are all about making sure that their guests have a good time and are always available to answer any questions about the town or point you in the right direction for dinner. Our room was impeccably clean and stylishly decorated. The offer a large variety of handmade goods for breakfast, which are all excellent. I highly recommend the scones (and I do not normally like scones)!! We will definitely be back to the Briarcliff the next time that we ski at Butternut!

Room Tip: All of the rooms are seriously cute!!
See more room tips
  • Stayed: February 2013, traveled as a couple
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Thank Kristin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Briarcliff Motel

Address: 506 Stockbridge Rd, Great Barrington, MA 01230-1296
Phone Number:
Location: United States > Massachusetts > Berkshires > Great Barrington
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Romantic Hotel in Great Barrington
#2 Family Hotel in Great Barrington
#2 Business Hotel in Great Barrington
Price Range: $98 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Briarcliff Motel 2*
Number of rooms: 16
Official Description (provided by the hotel):
English owners Clare & Richard Proctor have turned this classic 1960 motor lodge, with its spectacular view of Monument Mountain, into a cool 21st-century b&b. We offer great value, clean comfortable rooms with a stylish edge, free wifi, a home-made breakfast of scones, muffins and granola with locally-roasted coffee, and a warm welcome. Chill out on the deck in summer, or by the stove in our guest lounge in winter. We are five minutes from Great Barrington and Stockbridge, and under 15 from Tanglewood. ... more   less 
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Also Known As:
Briarcliff Hotel Great Barrington

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