I needed a room last minute so I went to priceline and bid on a 3 star hotel in the Franklin/Milford area. I "won" the Hawthorn Suites.
Check-in was slightly slow, which allowed me time to read the notice that the hotel was experiencing trouble with calls made to 9-1-1. Great!
While being checked in I inquired about upgrading to a jacuzi suite, of course I agreed to pay for the upgrade. Despite it being a Wednesday night I was informed because I booked through a third-party I could not upgrade.
I was handed my room key, which was on the first floor, two double beds. I inquired about getting a king bed. Again I was told that because I booked through a third-party I could not be accomodated.
I asked whether I had double or queen beds, which I was told were double. SO, again, I inquired about at least a queen bed, again willing to pay any upgrade. AGAIN, amazingly I could not be accomodated!!
After a pretty long walk to my room I was pleasantly surprised by the size, but there was an "off" odor to it. I promptly unpacked and turned the air conditioning on., The Air conditioning was soo loud you would not have been able to carry on a conversation.
The front desk called to ask how the room was, to which I informed him of the trouble with the air conditioning, the front desk confirmed he could hear it and that they are having trouble with the air units. He told me I could come to the front desk and he would assign me a new room.
The new room was on the whole other wing of the hotel. This room was much larger, but still had two double beds.
Overall the hotel was very nice, I am just very put off by their refusal to accomodate my bedding request, even after I had to move rooms
- Official Description (provided by the hotel):
- Experience the comforts of home during your nightly or extended stay at our Hawthorn Suites by Wyndham Franklin/Milford Area hotel. Perfect for business travel or a weekend getaway, our location is near Gillette Stadium, Wrentham Village Premium Outlets, and Southwick's Zoo, and right off I-495, making it easy to reach the area's best shopping, dining, and attractions. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, Expedia, Hotwire, Cancelon and HotelQuickly so you can book your Hawthorn Suites by Wyndham Franklin / Milford Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hawthorn Suites By Wyndham Franklin Hotel Franklin
- Hawthorn Suites Franklin
- Franklin Hawthorn Suites
- Hawthorn Suites Ltd Franklin