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Hawthorn Suites by Wyndham Franklin / Milford Area
Ranked #3 of 3 Hotels in Franklin
Reviewed July 25, 2014

We were very impressed with service we received during our visit. Most notable were Adam (night concierge) and Alan & his entire kitchen staff who went above and beyond to make sure that there would be no problems for my kiddo (dairy allergy) with any of the food they prepped. Thank you!

  • Stayed: July 2014
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Thank lckcmclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this reviewResponded July 29, 2014

I am quite happy to read the impact that Adam, Alan, and the other members of our team had on your recent stay with us. Thank you for recognizing their efforts. I hope that we are able to provide you with that same level of service again soon!

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641 - 647 of 1,052 reviews

Reviewed July 22, 2014

  • Stayed: July 2014, traveled with friends
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Mike D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this reviewResponded July 29, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 22, 2014

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Thomas M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this reviewResponded July 23, 2014

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Reviewed July 20, 2014

My daughter was married recently, and the out of town guests, as well as the brides family from Rhode Island, stayed at the Hawthorn Suites. The staff could not have done more to make our stay quite comfortable. On Friday evening they allowed us to set up a small Salad/Pizza bar in one of the meeting rooms....although we had not previously booked it.

A very very special THANK YOU goes out to Dustin, the Front Desk Manager. While attempting to pick up the bride, groom, and my husbands and I (parents of Bride) he ran into quite a delay....2 hours. There had been a very bad car accident that prevented him from getting to us.
He must have called our cells 4 times apologizing and assuring us he would be picking us up as soon as possible. When he got there .... APOLOGIES GALORE. It was not his fault...but he truly cared. Thank you again Dustin. I am a local travel agent and will be recommending this hotel to clients every time that I can. Thanks again Dustin and Karyn.

  • Stayed: July 2014, traveled with family
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1  Thank Gail L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this reviewResponded July 22, 2014

Thank you for your great review, and especially for mentioning Dustin and his efforts with regard to the shuttle. I know for a fact, how much it bothered him to be stuck in traffic with the road shut down that night, knowing that you were waiting to be picked up. I cannot begin to tell you how much your understanding of the situation meant to him.
I am glad that you enjoyed your stay so much, and I greatly appreciate your willingness to recommend our hotel to other potential guests.
Last, but certainly not least, please give our best to the newlyweds!

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Reviewed July 16, 2014 via mobile

I stayed here for about three weeks for work. I was very happy with the quality, value, and service. It was conveniently close to the highway, only about an hour from Boston and from Providence. Franklin is apparently also the home to the nation's first public library.

Having a nice little suite, with a cooktop and a fridge and all, made my stay very comfortable. I was able to cook basic meals using the tools provided. They provide a pretty good continental breakfast every morning, but if that doesn't interest you, here is a fantastic diner just about a half mile east, on the other side of the highway.

The cleaning staff were excellent - friendly, thoughtful, thorough. The front desk staff were very helpful and friendly as well. Really excellent place. I wish I could have stayed longer.

  • Stayed: June 2014
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1  Thank Ellen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this reviewResponded July 20, 2014

A "home away from home" is exactly what we try to be for each one of our guests. I am thrilled to read that we were successful in your case. I am also very happy to read your comments regarding our housekeeping and front desk staff, as well as the fact that you enjoyed our complimentary hot breakfast. I hope that you do visit us again, and perhaps, as you indicated, you can stay longer next time! Thanks for staying with us, and for your great review.

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Reviewed July 15, 2014

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Stephen K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this reviewResponded July 17, 2014

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Reviewed July 14, 2014

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank John V
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this reviewResponded July 16, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hawthorn Suites by Wyndham Franklin / Milford Area

Address: 835 Upper Union Street, Franklin, MA 02038-2583
Phone Number:
Location: United States > Massachusetts > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Franklin
Price Range: $117 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Franklin / Milford Area 3*
Number of rooms: 100
Official Description (provided by the hotel):
Experience the comforts of home during your nightly or extended stay at our Hawthorn Suites by Wyndham Franklin/Milford Area hotel. Perfect for business travel or a weekend getaway, our location is near Gillette Stadium, Wrentham Village Premium Outlets, and Southwick's Zoo, and right off I-495, making it easy to reach the area's best shopping, dining, and attractions. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Franklin Hotel Franklin
Hawthorn Suites Franklin
Franklin Hawthorn Suites
Hawthorn Suites Ltd Franklin

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