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“Nice Hampton.” 4 of 5 bubbles
Review of Hampton Inn Franklin

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Hampton Inn Franklin
Ranked #1 of 3 Hotels in Franklin
Certificate of Excellence
Scotia
Level Contributor
157 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Nice Hampton.”
4 of 5 bubbles Reviewed October 29, 2013

Stayed for business at Gillette Stadium. Rooms are nice and clean, bathrooms are a little small. Looks to be an older Hampton but in very good shape and very clean. Staff was very friendly and helpful. Restaurant down the block is not bad. Drive to Gillette was about 20 minutes maybe less but longer I expect on game days.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank steveack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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454 reviews from our community

Traveler rating
    261
    145
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    9
See reviews for
146
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Any
English first
Halifax, Canada
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed October 28, 2013

This was a nice hotel. Location is great. Very close to outlet mall (Wrentham) and also not far from Gillette Stadium. Staff were very nice. The breakfast was good, however it was a little redundant after the second day. The only suggestion I'd have is for them to change up their breakfast selections a bit more each morning. This wasn't a huge deal for us but may be for some. When we got tired of it we just went around the corner. We would stay here again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jeffandjenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bathurst, Canada
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 23, 2013

The room was nice and big. Clean bathroom, which is very important to us. We asked, for a fridge, and one was delivered to our room. Bed was very comfortable, had a great sleep. Continental breakfast was good, the usual fare. Would not hesitate to stay again. The price was competitive.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
99 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed October 22, 2013 via mobile

Great spot. Place is clean. Can walk to a nice local bar after a long drive from New York. They have finished the work they were doing on the breakfast area. What more do you want?? I stay here every time I travel this way, plus the rates are always pretty reasonable. Make sure you show your key to the local bar for a discount as well.

Stayed October 2013, traveled solo
Helpful?
Thank Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor Locks, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 18, 2013

This is a perfect place to stay when visiting the Wrentham outlets or going to a Patriots game or just to relax. Great staff and nice facilities. Discounts on local restaurants by showing your room key.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence, Rhode Island
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed October 14, 2013

Customer service terrible - General Manager was very rude. Not a friendly hotel at all! There are plenty of other hotels to stay in Franklin, MA. I would recommend the Residence Inn or Hampton Suites. If you are looking for a friendly place to stay this is not the place.

  • Stayed October 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank LAK2772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne R, General Manager at Hampton Inn Franklin, responded to this review, October 15, 2013
I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service and assure you that this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff and the next time you are in the area we would love to have you come back and experience the warm Hamptonality you expect and deserve.
Thank you,

Wayne Reid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wrentham, Massachusetts, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 12, 2013

I am a business owner in the area and we always use this facility exclusively to house our guests and visitors. It is centrally located near the highway, but is on a quiet side street directly across from a health club facility and private community. Good walking options for the morning walker and a great health club within yards for the more serious exerciser. Two restaurants are also within walking distance; Joe's American Bar & Grille and the King Street Cafe (Great breakfasts!) Hotel is clean well maintained.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Rob E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Franklin

Property: Hampton Inn Franklin
Address: 735 Union Street, Franklin, MA 02038
Phone Number:
Location: United States > Massachusetts > Franklin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Franklin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Franklin 2.5*
Number of rooms: 95
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Also Known As:
Hampton Inn Franklin Hotel Franklin
Franklin Hampton Inn

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