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Residence Inn Boston Franklin
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Reviews (402)
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All reviewsfront deskhome away from homefull kitchensales managerbedroom suitethe general managerdefinitely stay here againbreakfast buffetexceptional serviceneeded a place to staya great staygreat breakfastsmall gymeach morningbasketball courthot tubpull out couch
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304 - 309 of 402 reviews
Reviewed November 21, 2013

everything about this hotel is 5 star. the best part is the staff. they have gone out of their way to be helpful and make you feel welcome. i felt like i was staying with friends. i will defiantly stay here again.

  • Stayed: November 2013, traveled on business
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Thank Robert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2013

Having stayed at many Residence Inn, this particular one is in need of a serious update. The furniture is an eyesore, cheap skillet in the kitchen, you couldn't even fry an egg without burning it. No laundry basket, get creative if you are staying longterm. It works, just wouldn't make this hotel my number one pick

  • Stayed: October 2013
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Thank Mumias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

Great pool, terrific breakfast, & yummy cookies at the front desk! Stayed here for a birthday, while we closed on our house, & while we did a bathroom remodel. Terrific hotel! Rooms are clean and they even hand deliver ice to your room!

Stayed: September 2013, traveled with family
Thank Stephanie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this reviewResponded October 24, 2013

Stephanie R,

We are pleased to hear that you've enjoyed your visits here and that we're your favorite hotel in Franklin. We appreciate you sharing your experience with us and the TripAdvisor community. Come back and see us soon; we'll have the cookies ready!

Sincerely,

Susan Perrothers, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2013

I'm staying at this hotel for 10 weeks of work training. I've been extremely impressed with the place thus far. The rooms are fairly large with all the extra amenities to make my stay as enjoyable as possible. They have already gone above and beyond my expectations. The staff are very friendly and helpful. Since I'm from out of town, they've been very helpful in answering my questions. I would recommend this hotel to anyone needing one in the area.

I have absolutely nothing to complain about.

  • Stayed: October 2013, traveled on business
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Thank Soccer_Trav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this reviewResponded October 22, 2013

Soccer_Trav,

We’re happy to hear that we’ve exceeded your expectations here at the Residence Inn in Franklin. We strive to provide our guests with everything they need to ensure a comfortable stay and we appreciate you taking the time to share your experience with us. Enjoy the remainder of your stay!

Best,

Susan Perrothers, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

We stayed here to go shopping at the Wrentham Premium Outlets (A mistake we will never do again) and it was a great choice. You're a 10 minute drive away in a nice quiet setting where you aren't assaulted with highway or city noise and traffic. And at a price that includes a suite, breakfast, parking and internet, it's hard to beat.

The one issue we had was noise, the A/C, fridge and bathroom fans were all incredibly loud and you could hear people talking in the hallway. Oh, and there is no restaurant on site, not an issue but some people may not like this.

As a heads up- Tom Tom GPS' do not recognize the address (or rather, it takes you in the wrong direction), so use the hotel name.

  • Stayed: September 2013, traveled as a couple
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Thank Feneant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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