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“Basic OK place to stay.” 3 of 5 stars
Review of Red Roof Inn Boston Framingham

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Red Roof Inn Boston Framingham
Ranked #2 of 7 Hotels in Framingham
long island
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Basic OK place to stay.”
3 of 5 stars Reviewed October 23, 2012

I stayed here with my 2 teenaged sons while visiting a college in the area. I reserved a non-smoking deluxe room several weeks in advance for a Saturday night. I arrived at 9 PM and requested a first floor room. I was told there was only 1 room left and it was on the 2nd floor. When we opened the door to the room we were overwhelmed with the stench of stale cigarette smoke. I walked in and immediately spotted some type of insect of the headboard. I called the front desk and was told this was in fact a non-smoking room - I said the room was unacceptable and the young woman at the desk found us another room on the 1st floor but it was not a deluxe room. This room had a strong smell of air freshener which to us was preferable to the cigarette smoke. We decided to stay because it seemed there were no other rooms available in the area and we were tired.

This room appeared to have been updated recently. Nothing beautiful but relatively clean , fresh and well lit. There are 2 full-sized beds (We would have much preferred 2 queens but they do not have them here). There is a nice flat screened TV and free wi-fi which is good. The beds are fairly comfortable, linens appear pretty new and clean but the bathroom is tiny. Although the window curtain appears to be of the room darkening type - it does not block out all the light.

There is a dunkin donuts adjacent to the property and the Natick Mall, which is awesome , is only a couple of blocks away. This is a basic motel with no interior corridors, The deluxe rooms have microwaves and small refigerators. It seems that for the area, this place is well priced.

Room Tip: If you can't walk steps make sure to ask for a first floor room and be sure to specify non-smoki...
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank petunia1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroof68, General Manager at Red Roof Inn Boston Framingham, responded to this review, November 7, 2012
Hi,

Thank you for your response. I am sorry that the first room you were checked into had a smoking smell. If we do find that a guest has smoked in a non smoking room, we will deep clean the room and wash the carpets and walls.
I am glad that you found the rooms to be well taken care of as you could see we do take allot of pride in maintaining the condition of the hotel. We hope to see you again if your son decides to go to school in the area. Best of luck!

Sincerely,
Dan Fritz
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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340 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
New Jersey
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 21, 2012

Stopped here on my way home from Parents' Weekend at Tufts. It was OK. Clean - the room had a strong odor of disinfectant or maybe just air freshener. Feel like I over paid - didn't get any kind of discount. And the pillows were awful - hard, I like them softer.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank NJ_Bettan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroof68, General Manager at Red Roof Inn Boston Framingham, responded to this review, October 23, 2012
Hi,

Thanks for your feedback. I am sorry that we did not exceed your expectations. We have been testing a new air freshener, and I thank you for your honest feedback. Just to let you know if you ever have a problem, we are here to help. We do offer a few different types of pillows as we know there are different people who have different tastes in pillows and mattresses.
Sincerely,
Dan Fritz
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Framingham
1 review
4 of 5 stars Reviewed October 7, 2012

The service at the information desk was poor, very inefficient. However, everything else was in expectation.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank YACHUN W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 1, 2012

As of recently, I have stayed in dozens of Hotels and Inns in the New England area. They have ranged from upscale pricey boutique hotels to the mid range $ Inn. The staff, at the red roof inn were by far warmest and genuinely accomodating group I have met in some time. In.addition, the rooms were clean, classy and equipped perfectly for the business or casual traver. I would rank the Red Roof Inn, specifically at the Framingham location, as one of the most pleasurable stays I have had this year. I applaud the staff and upper managment for really grasping the needs of the consistent traveler. Five stars in my book.
SPM

  • Stayed September 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MissSpm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroof68, General Manager at Red Roof Inn Boston Framingham, responded to this review, October 11, 2012
Thanks for the nice comments, I know my staff takes allot of pride in seeing that they have done there job well, and they really do try hard to make each guest feel as comfortable as possible.

Thanks again for staying with us,
Dan Fritz
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed September 16, 2012

We were headed to a Red Sox game and didn't want to deal with Boston traffic generally and game day driving and parking in particular. The decision was to find something in a reasonable drive from the Riverside terminal of the Green Line and take the T into the game. (Riverside because they have a huge park and ride area - $6 charge - about a nine mile drive on freeways from this property). The first thought had been Lexington but a nasty bait and switch by the La Quinta there (see separate review) left a bit of a sour taste so looked to Framingham - and found a real gem in the process.

We checked here based on a very good rate in the hotelcoupons.com book coupled with good TripAdvisor reviews. Coupon rate was good for 2 doubles or their standard king (though none were available, I did see a standard king and it was a very adequate room, just a bit smaller than their upgraded king and no fridge/microwave.) They also had a September promotion - donate to the food bank and receive a discount from standard rates. This brought the upgraded king to about $9 more than the 2 doubles - and the food bank is a good cause - so went for the upgrade. (As a note: no breakfast included but coffee is available and there is a Dunkin Donuts on the adjacent property.)

The upgraded king is a very spacious room with a nice L-shaped work station area, fridge and microwave. There was a large flat screen and WIFI was excellent. I do some traveling for work and this set-up is fabulous. The room was spotlessly clean, modern and the bed - well I have a very high end king at home and this was very comparable - best hotel bed in years. This and the quiet location resulted in a great sleep.

All of the staff were extremely pleasant and helpful. The tone for quality service starts with the manager (or maybe he is the owner?) who we found at 7:30 a.m. cleaning gum and papers from his parking lot. This attention to detail shows in every facet of the operation.

This property was a joy to stay at and reasonably priced to boot - a fantastic find and highly recommended!

Room Tip: I prefer further back from the street - though traffic noise here was minimal.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Hawki56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroof68, General Manager at Red Roof Inn Boston Framingham, responded to this review, September 19, 2012
Hi Hawki,

Thanks for the kind review. We really do try hard here to make every guest feel comfortable and to leave with a smile on there face. We do take allot of pride in our property and keep updating ourselves. This year we went to a faster internet and flat screen TV's, and updated all of our king beds which I am glad that you enjoyed.

Best regards,
Dan Fritz
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 25, 2012

I stay here when I take my daughter to college in Chestnut Hill. It is affordable and very clean. The girls at the front desk are very efficient when checking you in, and get you in and to your rooms very quickly.
The beds are very comfortable and they upgraded the TVs to flat screens since my stay last year.
It is very easy to get to as the hotel sits right off the Mass pike.
There is a dunkin donuts right next door and other establishments not too far away.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 20, 2012

I stayed here for five nights, and I would definately stay again if I was in that area. It is very clean and quiet.The location is great for downtown Boston, without the high price,just 20 minutes away.There are great eating places close by, and a Dunkin Donuts is right next door. The staff were very helpful, and always friendly, no matter who was on duty.Definately recommended.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Mauvourneen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Boston Framingham

Property: Red Roof Inn Boston Framingham
Address: 650 Cochituate Rd, I-90 at Cochituate Road/SR 30, Exit #13, Framingham, MA 01701-4630
Phone Number:
Location: United States > Massachusetts > Framingham
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Framingham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Boston Framingham 2*
Number of rooms: 75
Reservation Options:
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Also Known As:
Red Roof Inn Boston Framingham Hotel Framingham
Red Roof Inn Framingham
Framingham Red Roof Inn

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