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“Great for very young children under age 10” 4 of 5 bubbles
Review of Coco Key Water Resort at Courtyard by Marriott Fitchburg - CLOSED

Coco Key Water Resort at Courtyard by Marriott Fitchburg
Attraction details
Chelmsford, Massachusetts
Level Contributor
196 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
“Great for very young children under age 10”
4 of 5 bubbles Reviewed March 11, 2013

We took my granddaughter here for her 4th birthday as she loves the water. It was excellent for our 4 and 6 year olds but would be too minimal for 10 and over children.

The water was very warm. The slides for the larger kids were fun and had a 5 minute wait to get on, not bad. The staff was extremely alert at all times. I was extremely pleased to see how actively the staff mingled with the patrons, not imposing just very vigilant!

Visited March 2013
Helpful?
1 Thank Phil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

89 reviews from our community

Visitor rating
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    37
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Date | Rating
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
Boston
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
“Bad guests, great lifeguards”
3 of 5 bubbles Reviewed March 10, 2013

Went with a group of 9 yr old girls for club outing. The place was over crowded and dirty. However to be fair we did arrive late afternoon so that could be attribute to the dirtiness. The lifeguards were fantastic, they always had eyes on swimmers, did safety checks regularly and were strict against roughness. But they had to be given the clientele. Irresponsible, degenerates is how I would describe 50% of the "parents" there. Tons of toddlers by themselves in the pool and wandering. Saggy dirty diapers on kids and lying next to the families, women bringing their 6, 7 yr old sons in the womens changing rooms, crying snotty nose kids left unattended, just endless irresponsible parenting. I felt dirty just being there never mind getting into the water. Then while we were there an unattended toddler took off their poppy diaper in the pool. The lifeguards had to search for the parent. And it was time for us to go.

Visited March 2013
Helpful?
Thank MickeyontheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New Hampshire
2 reviews
“Crowded, but fun”
4 of 5 bubbles Reviewed March 2, 2013

This was our first time ever going to a CoCo Key location, but we had read a lot of the reviews before hand so we felt like we pretty much knew what to expect. It was definitely over-crowded. The lazy river didn't seem very "lazy" at all - it seemed more like bumper boats throughout the entire time just because there were SO many people in it. There is really only one place to get food so because of the amount of people there, it took us almost an hour to get our food (and it's a "fast food" place).

That being said, everything else was a very good experience. Our children, ages 7 1/2 & 6, had a great time. One thing I will say that was exemplary were the life guards. Even the ones who looked like they were in high school did a wonderful job of never taking their eyes off of the pool areas. I witnessed a man going up to one of them to give him something that was left on a table, and the lifeguard never even looked up at the man. The lifeguard spoke very kindly to him and said he would take care of it, but he knew his job was to make sure everyone was safe in the pool. That made my husband and me VERY much at ease when our kids wanted to go off together to a different area. I'm not sure exactly how many are on staff at one time, but they are everywhere throughout the park.

We also recommend renting a locker ($6) - this helped us feel better about not leaving our phones and wallets on our tables.

It is only open Friday-Sunday (at least this Fitchburg location is), so most people are ready to head there for the weekend. If you go into it expecting that it will be full of people, then I think you might have a better time.

Visited March 2013
Helpful?
Thank 78mb14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, New Hampshire
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Just OK. Needs to be remodeled.”
3 of 5 bubbles Reviewed February 24, 2013

Have been coming for a few years. Getting very worn out. The hot tub was dirty and the rest room needs to be cleaned more often. More food choices and more reasonable prices are needed. The hotel is now a Holiday Inn and it also need better food options. The staff is still very nice.

Helpful?
1 Thank K8tzmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humarock, Massachusetts, United States
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Not worth going.”
1 of 5 bubbles Reviewed February 23, 2013

Someone call hotel impossible for this place..It is very worn down and worn out.. Needs a huge cleaning.. actually needs to be scrubbed.. almost all of the bathrooms were out of order and they didnt have a temporary sign without of order..they had laminated signs.. these were there for a long time. They had parts of the walls missing and standing water.. we found some kind of disgusting unknown thing in the pool.. The 4 year old had fun but the 12 and 13 year olds were bored out of their minds.. Also if you plan on going... plan on standing there are not enough chairs for the adults who are waiting for their kids.. this place is so not worth it..

Visited February 2013
Helpful?
Thank s0uthsh0re
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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