The rooms' soundproofing is terrible. As others have reported, if kids are running up and down the hall, you'll hear them.
I was very unimpressed with the staff responsiveness. The hotel's website advertises "your choice of down or fiberfill pillows". All of our pillows were synthetic, so we called to ask for down/feather pillows. The response was first "the pillows are feather". (No, they're not.) Then it was "I can't help because I'm the only person here". The response was not "since I'm the only one here, can you come down to the desk and pick up the pillows" or "it will be a few minutes" or something similarly helpful. A 73-room property should be able to fulfill such a simple request at 8pm. Instead, we requested that they replace the pillows the next day. I don't know if they did so, but the pillows, new or not, were still synthetic.
And... the hotel's amenties are pretty spartan. There is no fitness center, and the pool has very limited hours.
It's not a terrible hotel, and the location has some charms, but it's far from the quality I had hoped for.
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- Also Known As:
- Inn On The Square Hotel Falmouth
- Hotel On The Square
- On The Square Falmouth
- Inn On The Square Falmouth, MA - Cape Cod