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“The perfect place to relax”

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Holiday Inn Cape Cod-Falmouth
Ranked #14 of 20 Hotels in Falmouth
Oak Bluffs, Massachusetts
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The perfect place to relax”
Reviewed May 21, 2013

This hotel is clean, neat, quite and very relaxing. The staff is outstanding and will to help even for the smallest problem. The connecting restaurant has good affordable meals. It has a large parking lot so no issue there. I have stayed there often and love every time.

Room Tip: Ask for a lower floor if you have trouble walking
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vineyard521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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368 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Any
English first
USA
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed May 9, 2013

We recently stayed hear when we missed the MV ferry. The staff at the front desk was very pleasant. The hotel had an overpowering air freshener smell. The room was small and dark. The shower curtain in the bathroom was absent. Trash pickup at 4:30 just outside our room meant little sleep. Definitely not a destination hotel, more like a roadside motel.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gensurg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Cape Cod-Falmouth, responded to this review, May 25, 2013
Dear gensurg,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff.

However, We’re sorry we fell below your expectation regarding room size and bathroom amenities. We will address these point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clover, SC
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 7, 2013

We were working terrible long hours putting power lines back up from the storm. The power company wanted to buch us up like cattle, in military barracks, when I called this hotel and exsplained we were tired and slept or tried to in the trucks the night before. They worked out a great deal with our management, ane we all got a great nights sleep!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 7, 2013

Our family stayed here for four nights and enjoyed our stay. The room was clean when we arrived, and every day, the hotel cleaner named Melissa kept it in top shape. It was very quiet with a window that opened to a wooded area. We woke to the sound of birds singing! Across the street from the lobby is a lovely lake. We ate breakfast there two mornings and enjoyed the food and the view. The pool is saline, and it is a nice warm temperature - though there is quite a sudden drop from the shallow side to the deep side. The staff couldn't have been nicer. If you have mobility issues, you should ask for a room closer to the front of the hotel since there is a somewhat long walk including stairs from the back of the hotel. This was no problem for us. It was a nice base for exploring Cape Cod. Suggestion: please provide recycling containers.

Room Tip: If you have mobility issues, you should ask for a room closer to the front of the hotel since there...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gonzner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Big Clifty, KY
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 8, 2013

Have stayed at this hotel twice in 2013 and both stays were pretty nice. It was business trips so I didn't get a chance to sample all their amenities (a workout room and indoor pool were listed) but overall a very nice place to stay. The hotel does seem older, and their is a bit of a musty smell, but that's probably just the salt air from being on an island, lol The attached restaurant is very tasty and reasonably priced, I would recommend breakfast most of all!

Room Tip: Pick a first floor room in the low 200's for the closest walk to the restaurant and pool!
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIFalmouth, Front Office Manager at Holiday Inn Cape Cod-Falmouth, responded to this review, April 18, 2013
I am glad to hear that you enjoyed your stay at Holiday Inn Falmouth/Cape Cod. Hope to see you return in the near future. Safe travels

Heather
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vermont
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 14, 2013

This hotel is below the standard of an average Holiday Inn. The halls were dim and dirty, and smelled like "febreeze", a poor attempt to cover stale cigarette smoke or other foul odor. The room was spacious, but dark and unwelcoming with out-of-date decor. And the route to the lobby and pool was akin to a rat maze - long halls with lots of doors and stairs leading in various directions, and looking more like a hospital than a hotel. It simply made no sense. The hotel essentially lacks charm, the one characteristic that is worth paying for when visiting a place like Cape Cod, which is supposed to have quintessential New England charm. It does, but you won't find it at the Holiday Inn in Falmouth.

Room Tip: There are no good rooms. Stay at a different hotel.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank HugADog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIFalmouth, Front Office Manager at Holiday Inn Cape Cod-Falmouth, responded to this review, March 21, 2013
I want to personally thank you for sharing your stay with us. I understand the guest room presentation was a concern, as it is for us as well. We are very excited as our guestrooms are shceduled to be updated at the end of 2013! Dirty rooms and public areas are not typical at our hotel and we apprepiate you bringing this to our attention .I do hope that the next time your travels bring you to Falmouth you will stay with us and provide feedback about our new guestroom experience; we would love to have you!

Kind Regards,
Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Braintree, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 3, 2013

Family gathering for a Yankee Swap at the Holiday Inn. Staff was more than helpful, especially Heather. She was very professional and friendly and seemed genuinely happy to take care of the extras that we needed . We usually gather at a family member's home but decided to try something different this year. Everything worked out so well we are considering this our new family tradition. Thanks again for a wonderful time.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pumpkinpie_934
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIFalmouth, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review, March 21, 2013
Thank you for choosing to stay with us at the Holiday Inn Falmouth. I am glad to hear that you enjoyed your stay and that Heather was helpful! I will be sure to share your comments with with her. We look forward to hosting your next family get together at the Holiday Inn Falmouth!

Sheryl Barrett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Cape Cod-Falmouth

Property: Holiday Inn Cape Cod-Falmouth
Address: 291 Jones Rd, Falmouth, MA 02540-3340
Phone Number:
Location: United States > Massachusetts > Cape Cod > Falmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Falmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cape Cod-Falmouth 3*
Number of rooms: 98
Official Description (provided by the hotel):
Holiday Inn Falmouth/Cape Cod is located minutes from downtown Falmouth, ferries to Martha's Vineyard, Mass Military Reservation, Shinig Sea Bike Path, several Local Beaches, 6 Golf Courses, Woods Hole Oceanagraphic Institute and Famouth Hospital. Whether you are traveling for business or leisure, we have many amenities at the hotel for everyone to enjoy. KC Steak & Seafood is open daily for breakfast and dinner, don't forget to inquire about Kids Eat Free program. Complimentary wireless internet, indoor heated saline pool and fitness area, free parking, guest laundry, pay per movies and arcade room for the kids. ... more   less 
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Also Known As:
Holiday Inn Falmouth Hotel Falmouth
Falmouth Holiday Inn
Holiday Inn Cape Cod-Falmouth MA

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