We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not a happy Customer”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn New Bedford / Fairhaven
Ranked #1 of 3 Hotels in Fairhaven
Certificate of Excellence
Clermont, Florida
Level 4 Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Not a happy Customer”
Reviewed July 9, 2012

First, the hotel was clean. Breakfast area was clean and prompt (we had to leave by 6:30 each morning and breakfast was ready by 6 - thank you!). Front desk staff upon check in/check out was great. However, when we booked the room, we were told we would have a Fridge and microwave. When we arrived, no fridge or microwave. We asked the front desk, they apologized, they didn't have any available. Since we planned on a fridge, we had perishable food with us, needless to say, the ice machine worked overtime this weekend!

The other problem I guess would be with Housekeeping and how the front desk handles complaints. We stayed Friday, Saturday and Sunday. Upon our return to the room on Saturday, the garbage was not emptied, the dirty wash clothes were still left in the bathtub (which means they didn't wash that!) and shampoo/conditioner was not replaced. I was greatly disappointed. I always stay at Hilton brand hotels because we have had good luck with them, but this was disappointing. I called the front desk, as I felt this was unacceptable. The girl was polite but said it was a housekeeping issue and she would empty the trash if I wanted, but really didn't have any resolution to the problems. She said she would inform her manager, but we never heard from management. Just very disappointing in the cleaning. I haven't had this experience in any other hotel. I would expect they would not offer to pick up the trash, but demand it. I also would expect them to have someone come up and actually clean the room.

Lastly, the pool is located in an odd area. You have to either come out the front entrance and walk around the pool area to get in - or walk most of the way down the 1st floor hallway past all of the rooms to go out a side door and follow the sidewalk. Strange design.

Room Tip: The rooms were a bit small, for a few dollars more, grab a suite.
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

399 reviews from our community

Traveler rating
    180
    136
    57
    20
    6
See reviews for
150
89
25
93
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Colleyville, Texas
Level 6 Contributor
105 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed July 8, 2012 via mobile

Very friendly and accommodating staff. Room, jr suite, nice size with kitchenette. Would stay here again.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mustread1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
100 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 5, 2012

I was sent to this Hampton since it's close to one of my customers. I stayed for 3 nights as I could not stand the place. This Hampton is in need of a good refresh.

Although the room was clearly marked as non-smoking, it was smelly to say the least. The room has a very rustic feeling thanks to its furniture. It would be great if it had a pair of curtains so I don't have to choose between exhibiting myself and total dark.

Nothing to say about the friendly staff.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank guiw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level 5 Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed May 22, 2012

Nice room and adequate breakfast. However, do not stay on the 3rd floor. There are some smoking rooms there and our first "non-smoking" room smelled of smoke. Staff very politely moved us to the 2nd floor. But it would have been a disaster if they were out of rooms.

Room Tip: Do not stay on the 3rd floor. There are some smoking rooms there and our first "non-smoking&quo...
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LesfromSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 23, 2012

I was just here for one night, but everything was fine. Friendly staff, clean and quiet room, comfortable bed.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cynthia160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level 6 Contributor
145 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed March 9, 2012

Checked in here on a late Monday night after midnight with an advanced reservation. Room was all set to go, but, I had a question about possibly having a day rate since it was after midnight. The front desk suggested I speak to the manager in the morning but quickly looked and said, "Since you are staying with us for a few days, I can upgrade your room to a king suite, would that settle the difference?" To my surprise, she made an executive decision acknowledging my concern. After locking mysefl out of my room @ 3am, there was actually an attendent at the front desk !!...She made me a new card so I could get back in.
I rested well and had an enjoyable breakfast the next morning with all the works. Coffee, tea, water, 4 kinds of juice, bagels, toast, cereal, eggs, bacon, and,3 or 4 kinds of pastries.

Room Tip: Option of elevators on the far end of hotel or near lobby. Take your pick. Rooms are quieter near th...
See more room tips
  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rodioCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level 4 Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 20, 2012

We stayed here because we needed to be close for an early AM event in the area...left too early to get breakfast, but we were given a bag breakfast. Fresh coffee was being made as we left at 5:15 AM, so I was able to get a cup of coffee on my way out. We spoke with the front desk 3 separate times, (so I think we covered every shift!) and the employees were very friendly and accommodating. The room was fresh and clean and the temp controls worked perfectly. Will stay here again when we are in the area.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnneBonny10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Fairhaven
1.3 mi away
Seaport Inn and Marina
Seaport Inn and Marina
#2 of 3 in Fairhaven
272 reviews
2.1 mi away
Fairfield Inn & Suites New Bedford
5.4 mi away
Residence Inn New Bedford Dartmouth
Show Prices
Show Prices
Show Prices
7.5 mi away
Best Western Dartmouth Inn
12.1 mi away
Hampton Inn Fall River/Westport
19.5 mi away
Mansion House
Mansion House
#1 of 3 in Vineyard Haven
800 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn New Bedford / Fairhaven? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn New Bedford / Fairhaven

Property: Hampton Inn New Bedford / Fairhaven
Address: 1 Hampton Way, Fairhaven, MA 02719-4623
Phone Number:
Location: United States > Massachusetts > Fairhaven
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Fairhaven
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn New Bedford / Fairhaven 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
The recently renovated Hampton Inn New Bedford/Fairhaven is located in a charming New England town on Buzzards Bay, right across the harbor from New Bedford. With easy access off I-195 at Exit 18, the Hampton is nestled between numerous local businesses, shops, and restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Orbitz, Booking.com, Hotels.com, Travelocity, Priceline, Hotwire, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Hampton Inn New Bedford / Fairhaven reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn New Bedford / Fairhaven Hotel Fairhaven
Hampton Inn Fairhaven
Fairhaven Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing