I'm sorry I have to do this but... in the past we have always counted on this restaurant for a good dinner. But the last three times, but in particular the last two times, the experience has been bad. The food totally unacceptable. Not only did it take 25 minutes to get our drinks but the wait for the meal was hours!! And when the dinners came, my husband's prime rib was uncooked (sent back and heated up in what looked like boiling water to come back just as rare) and my dinner, because his took so blessed long, was cold. The sauce had kind of solidified-
We had to complain to the manager, who I must say was great. She was shocked and told us that we did not have to pay for the dinners, but we did have to pay for the drinks and the tip...fine. she really was very apologetic, which was nice of her. So we went back a month later, with our two children, thinking that perhaps they had just had a bad night- it happens. We decided this time, though, to get appetizers and drinks- no entrees.
I had been looking forward to it all day- trying to think of a fun drink to have since we were going out and we had the kids home, festive right? Well I ordered a Long Island Iced Tea thinking it would be fun and festive, how often do you get to have one of those!! It was bourbon and club soda!!! Disappointed in a big way- but I just couldn't bare to complain...I sipped on it but I felt a little angry about it- this place isn't cheap, the drinks and food should be quite good.
The appetizers were eh...nothing special-
So I am afraid we will not be going back for a very long time.
Is there a new chef there? What's changed? Maybe us...
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