I have stayed at countless hotels and motels over my 45 years, and I have never felt so uncomfortable in my life as my stay at the Eagle Wing. It started badly, and got worse. My girlfriend had called to make reservations for us, and the gentleman that answered said to her you don't sound like you're 21 years old and asked her age. He reminded us children and pets were not allowed on site. She was offended by the age question but we took the room because everything else was booked on this busy August weekend.
So we arrived on site and the first thing we noticed when we arrived were a woman and her small child, approx 2 years old, out by the pool. Then we checked in and noticed the owner had two dogs running around. We were puzzled but the place looked neat and clean so we just shrugged it off. We were reminded of the rules at length by Gerry, the owner, that there was to be no smoking (we are non-smokers) and to turn the air conditioners off when we were not in the room and to leave the refrigerator settings only halfway, and not to waste water, and several other "rules". Suddenly I felt like a school child who had to be told what to do and what not to do because I didn't have any common sense of my own.
The next morning we were having coffee at a table in front of the office and were bombarded by the sounds of an inconsolable, screaming child. We had to get up and leave and finish our coffee in our room. I believe the child belonged to a relative that was staying with the owners. So apparently there are two sets of rules at the Eagle Wing, one for the owners and one for everyone else.
The thing that finally took the prize was we left the "do not disturb" sign hanging on our door when we went out for the day, because we left some items of high value in the room and did not want the maid to go in that day. When we came back to the room later that night, there was a note taped to the door. It stated (exactly was written) "We service the rooms daily. When it is obvious that the room has been vacated, but the do not enter sign has been left on the door, we assume that the chambermaid sign was posted incorrectly. To further ensure the integrity of service and security, we personally service the room. If there is a problem with this, please come to the office to discuss".
Well, after reading that, we were simply floored. The "do not enter" sign was left there because we meant "do not enter". As paying guests of the motel, privacy in our room is our right. Not only was this privacy violated, but the tone of the note was disrespectful and condescending.
To top off our uncomfortable experience at the Eagle Wing my girlfriend was watched as she took some coffee and muffins back to the room and was asked by Gerry, "Are we all set here?" with the implication that she was taking too much.
To sum it up Eagle Wing is not a place that we will stay at again and want others to be aware.
- Official Description (provided by the hotel):
- The Eagle Wing Inn is a unique property that combines the personalized touches identified with a guesthouse or inn with the modern conveniences associated with a larger, more upscale facility. The philosophy of this quaint, quiet property is to provide clean, comfortable and hospitable accommodations and personalized services. It is conveniently located to visit and enjoy the entire Cape. The property is for couples and adults only and is totally NON-SMOKING. ... more less
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- Also Known As:
- Eagle Wing Guest Hotel Eastham
- Eagle Wing Guest Eastham
- Eagle Wing Inn - Cape Cod Eastham, MA