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“Very nice”

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Hilton Garden Inn Devens Common
Ranked #1 of 2 Hotels in Devens
Certificate of Excellence
Newburyport, Massachusetts
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Very nice”
Reviewed January 30, 2013

Stayed here for a wedding. The staff were helpful. The hotel was clean. Breakfast was pricey at $12.95; my omelette was cold and tasteless. They have coffee and tea in the lobby in the mornings, but with only UHT milk; fresh milk would have been nice. Beds were comfy, sheets fresh.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank DualCitizenTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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417 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Edina, Minnesota
2 reviews
Reviewed January 17, 2013

Clean, comfortable hotel in a charming location. Very welcoming, helpful staff and an accommodating, well-appointed atmosphere both in the public and private areas. The food is particularly good. The library off the library is a terrific place for offsite meetings - huge fireplace is a plus. The hotel is located in a lovely wooded area on a former military base, which is being renovated as a corporate center. It's clean, safe with running/walking paths and a lake nearby. There's a restaurant, fitness center, Dunkin' Donuts, convenience story, dry cleaners and other helpful amenities within walking distance.

Room Tip: The suites are very comfortable - great value for the price
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  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank LaurieSaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin, United States
2 reviews
Reviewed January 15, 2013

This is a small hotel with a big heart. I've been staying here for business trips to Littleton for nearly a year. The staff is great, the coffee is tasty, and the food at the hotel restaurant is surprisingly well done. The fitness room and pool area are quite nice given the hotel size.

Room Tip: All the standard rooms I've stayed in are about the same.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Graham R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bflo
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 10, 2013

Stayed for three nights at Christmas. Nice, new mid level business hotel. Everything was very clean. This is clearly a busienss hotel. As it was christmas, occupancy was verylimiteed, maybe 10 % of the hotel was full. Hard to get any idea of how the place operates at full capacity. Staff was very friendly. Breakfast was good. Waitstaff was excellent. Would stay again, particularly for the price.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank flyingpig11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadlephia
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 9, 2013

Stayed here recently for weekend. Not many options in the area. Best things about the Hilton are: internet worked well, hot tube in the pool area was quite nice, and most of all, lots of coffee in the lobby, especially early in the morning before anything else is open. The lobby is comfortable but not cozy, the music isn't too loud, there are warm cookies in the afternoon, and the staff are very welcoming. Not many bad things: shower sorta weak, shower curtain very weak - water gets all over the floor no matter what I did. Previous reviews correct that walls are thin - you can hear "everything" next door and in the hallway. No way to fix that now. Would probably stay here again.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ajlcdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed December 29, 2012

Hilton Garden Inn Devens Commons is in an excellent location, immediately next to Fort Devens, and some basic shops and eateries are next door - there is a gas station, a Dunkin' Donuts (no one should need anything else), Devens Grill, and another hotel not in a Hilton chain (smile).

I got the room I requested, and noticed that this hotel actually recycles (there was a small blue bin in my room next to the trash receptacle). The room had an old feel, as if it needed renovation, but nothing was out of order in the room. All the usual - exercise room, pool, and such. The restaurant was not bad, though they had a broccoli curry soup which I almost spat out. The rest of the food was good.

Now - beware. I often go to the pantry to get cookies, ice cream, what have you. The prices at this Hilton Garden Inn rival the prices of a Paris Ritz; they're downright ridiculous. I got a couple of kit-kat bars, two bags of doritos, two bottles of water, two bags of M&Ms, and the bill was $40. I almost threw up on the reception desk (almost - but didn't).

In any case, not a bad place to stay. Don't buy anything from the pantry and don't order the broccoli curry soup and you should be fine. No promises though. Sleep dreams!

  • Stayed November 2012, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank TravelinSonja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mitchellville, Iowa
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 20, 2012

We were warmly welcomed and had fabulous customer service at this hotel. The room was clean and in an excellent location in the building for the pool visit and overnight stay of our grandbaby. The kitchen staff even prepared a special pancake at breakfast just for him. Our relatives enjoyed take out pizza and watched the game on the big screen tv in the meeting room. It was a lovely stay. P.S. the cookies at the front desk were delicious.

Room Tip: Calling the hotel directly gave us the best rate. They even asked about any associations that might...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tamara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Devens Common

Property: Hilton Garden Inn Devens Common
Address: 59 Andrews Pkwy, Devens, MA 01434-4016
Phone Number:
Location: United States > Massachusetts > Devens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Devens
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Devens Common 3*
Number of rooms: 36
Official Description (provided by the hotel):
At the Hilton Garden Inn Devens Common, we offer the most inviting and relaxing accommodations in Central Massachusetts - and a new concept in a world of ordinary hotels. Located in a quiet New England setting 35 miles from Boston, our stylish Hilton Garden Inn hotel turns your trip into a memorable travel experience. Our spacious accommodations in Devens offer great amenities like complimentary high-speed Internet access, mini-fridge, microwave and plenty of comfortable, flexible seating. After a great night's sleep with our Garden Sleep System® beds, get a great workout in our fitness room, take a dip in our indoor pool, and refuel in our full service restaurant, or stop by our lounge to unwind. Wanting to stay in, have room service delivered right to the comfort of your room. If this isn't enough, travelers will enjoy access to a complimentary business center, 24-hour pavilion pantry, and a 24-hour guest laundry. If you are planning a meeting or social event, there are meeting rooms with over 3,000 square feet of flexible meeting space. Inside our Hilton Garden Inn hotel in Devens, guests can enjoy our full service Great American Grill® restaurant, serving breakfast, lunch and dinner, room service as well as a full bar. Whether business, vacation, or a weekend getaway brings you to Devens, our staff look forward to welcoming you to the area. ... more   less 
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