I ate here with my father who was visiting from western Mass. My dish (salmon) was really excellent, but his (striped bass) was absolutely terrible. It was void of taste and had the texture of leather. (This is not just my father's opinion; I tasted it, too, and it was truly awful. Both of us have decent palates and like all kinds of fish, so it's odd that we BOTH thought it was so bad.) The owner came over to ask how things were (we didn't call her over--she came to our table on her own and ASKED us how things were), and I was very honest: I said my dish was delicious, but that my father's was terrible. She asked him what was wrong with it and he said, simply, "it tastes like leather." The owner then told him that everyone else who ordered it had raved about it (meaning what? that my father is crazy?) and on her own she determined that my father "must just not like bass." Later, she came by again and asked him to take a taste from the middle of the fish because she still couldn't believe it was leathery. My father obliged, but the middle tasted the same as the ends. The owner pretty much just walked away. Though my father left literally 90% of his $33 meal (he had two small bites; I had one), there was no accommodation on the bill for it being inedible. But the owner's coup de grace came when we were leaving the restaurant: she was at the front door, and I said nicely, "Thank you. Goodnight." (because I was taught to always be honest AND polite), but the owner completely failed to acknowledge us. My 89-year old father, who walks painfully and with the help of a cane, and I decided (with humor) that we should have known something was amiss when we arrived earlier in the evening and discovered that the "handicapped" parking spot was six or seven spots from the door, rather than in the spot closest to the door! Cape Cod is teeming with restaurants whose food is consistently good, and whose owners/staff treat their customers with graciousness and respect. The Red Pheasant is definitely NOT one of those restaurants.