The place was packed at 6:00 on a November Thursday night. While that makes getting a table tough, for a foreigner it's a good sign that you're in the right place. I was travelling alone, so I skipped the 10m wait and ate at the bar. Immediately I noted the tremendous variety of beers/ales on tap and settled into a Belgian dubbel while parusing the menu. All the brews I had that night were fantastic, though expensive (8-$9 per pint). For food I had the chicken enchalada stack, and it was as good as the beer. Absolute heaven. The bartender was very friendly, helpful, and quick, and the food came out amazingly fast. Be warned that Legacy Place is a very popular shopping center and parking can be a challenge.
Bottom line: At any restaurant, on any day, and with any waiter you can have a bad experience. My visit on this day was perfect and I would return in an instant. If you're in the area, it's worth a try.