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“Crooked Policies, Consistently & Deliberately Over Capacity”
Review of Connors Farm

Connors Farm
Ranked #7 of 18 things to do in Danvers
Attraction details
Reviewed April 3, 2018

The policies here are crooked. This farm has gotten progressively worse over the past several years. I refuse to go anymore, after having had bad experiences myself & seeing first-hand the bad experiences of others (on the grounds & in the stand).

Expiration dates on baked goods are unrealistically long for an open-air environment (days for muffins, a week on pies): They are regularly stale or even moldy (especially in summer).

Several years ago, the policy for pick-your-own fruit changed from getting a container, picking, then paying based upon weight to paying for the container itself - which prepays for the fruit. This is fine at the start of the picking season, but the fields & orchards are small and get picked over quickly. As the picking becomes sparse, the owner does not prorate the cost of the containers. Worse yet, once there is no fruit left in the field/orchard, the owner has the cashiers keep selling the containers for another week (at least) while telling the customers that the picking is just "sparse." When customers return from the field or orchard after about 40 minutes with literally not one piece of fruit to show for it and ask for a refund, the owner tells them that there is a strict "no refund" policy. Such a policy only can be legally cited when the customer changes his/her mind, not when the owner knowingly charges the customer for something that can't be provided - that's fraud. When the customers continue to insist on a refund, the owner still refuses to issue one (either total or even partial) & instead tells the customers to fill their fruit container from the display of fruit in the stand - which was not grown on-site, costs less than pick-your-own, & deprives the customers of the pick-your-own experience that they paid for. When the customers continue to object, the owner often tells them, "You're trying to screw me" (exact quote).

You will have to pay admission to go on the grounds to get to the picking fields (over & above the cost of the fruit). The owner says this provides "value" because you can go on a hayride, the bounce house, etc., but most of these things only appeal to children. On weekdays (when the hayrides, etc. are closed), there is still an admission charge, just a little lower.

The corn maze (open at the farm since 2008) has markedly increased the volume of business at the farm as compared to what it was like when it was strictly a produce stand. A few years ago, the owner opened a larger portion of one of his fields for use as a parking lot in the fall (after the crops in that field had been harvested), which means that the number of cars that can park at the farm represent a number of customers that is beyond the feasible capacity of the stand & grounds. What was a busy farm with long (but tolerable) lines has become an overcrowded place with 2-3 hour lines just to buy tickets, and one must go back through the same line to buy produce, etc. The weekday crowds are okay but the weekends have become so busy that it is not worth going there. When criticized on this, the owner criticizes the customers for complaining that the place is popular, utterly ignoring the fact that he deliberately lets the place become more crowded than his facilities can handle (and he has reduced the number of employees at the same time, so the farm is severely understaffed).

The nighttime activities on Friday & Saturday nights in October are even worse: The Haunted Cornfield & Woods and Zombie Paintball activities are supposed to run until 11 PM, but the owner deliberately oversells tickets to the point that it takes 2-3 hours past the nominal closing time for the employees to get all the customers through the line. I've actually seen the employees who work at the outdoor activities come into the stand and practically beg the owner to shut off ticket sales for the night, and the owner refuses to do so. The owner closes the stand itself promptly at 11 PM, and since that is where the ticket transactions occur, the customers who are left in line outside waiting to go through the attraction have no one to ask for a refund (because the employees who are outside running the attractions aren't given registers, money, or credit card terminals). Customers who show up earlier in the evening and then - after hours of waiting and seeing that the line is long enough that they will be waiting for hours more (past what is technically closing time) - sometimes go into the stand (before 11 PM) and ask for a refund, and they are told there is a strict "no refund" policy. Once again, the owner knowingly charges for something that cannot be provided (in this case, cannot be provided within anything close to the advertised hours of operation). Buying VIP tickets is hit-or-miss, as there is no cap on either the VIP ticket sales or the general ticket sales, so often enough the VIP line is just as long as (or longer than) the regular line.

After multiple years, Connors eventually started selling tickets with specific admission times printed on them - nominally to prevent the excessively long lines & wait times. However, there was either no cap or far too high a cap on ticket sales for each time block, resulting in customers not getting into the attractions at anything close to the printed times on their tickets and resulting in there still regularly being customers waiting in line up until 1 AM - 2 AM. The Zombie Paintball attraction closed after the 2016 season, but in 2017 the owner increased ticket sales for the Haunted Cornfield & Woods to a point further beyond its capacity.

7  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 56 reviews

Reviewed October 31, 2017 via mobile

We took a five-year-old. There are so many activities, setup safely in enclosures, that grandma and grandpa can sit on the sidelines and watch the kids run around and wear themselves out, LOL! The cart rides are entertaining for kids and relaxing for adults. Two hours is enough time. The website has all the details, good food shopping, too. Watch out for those cider donuts, they sell them in packs of six but ask for singles.

Thank ellengloucester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2017

This place was nice for a haunted attraction but allow plenty of time as we bought the VIP pass and still waited awhile to go in..though the attraction itself was long and very well done. We had no time to go get 'lost' in the corn maze that is 7 acres big!! This place had tons of stuff for kids and would be great place for families to visit.

Thank Janet A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2017

I love coming to the farm at this time of year (October) they have so many things for the kids to do from apple picking, pumpkin picking, hayrides, corn maze, pedal carts, 2 mini zip lines,bull riding and many more activities plus they also have great food too. Don't forget to get your apple cider donuts on the way out, they are delicious

Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 15, 2017 via mobile

We dropped our teen girls off with friends on a Saturday night for the corn maze. The wait time was well over 2 1/2 hours, maybe almost 3 standing waiting to go in corn maze. The maze is only 30 minutes. Not worth the $25 per person cost. We saw other people leaving because of the wait. No refunds if you leave line. Would not recommend.

2  Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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