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“For a Hilton, this location could do better.”

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DoubleTree by Hilton Hotel Boston North Shore
Ranked #2 of 9 Hotels in Danvers
Reviewed July 8, 2013 via mobile

I am a hilton honors member & very loyal to hilton hotels. This stay however was far from excellent & somewhat discouraging.
Not sure exactly why, maybe it was the July 4th rush...

The room was OK. The windows were stained, so daylight does not get through the "cloudy/stained" glass...

Another recommendations to the cleaning staff: please remember to replace the used coffee cups & coffee pods, and maybe look to see if the coffee maker is leaking, or empty from used coffee pods from a previous guest.
Also, we were scarce on towels, but that could have been my fault when i made the reservation & may not have accounted for my guest.

  • Stayed: July 2013
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Thank Ranyta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBOS_Mgr, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this reviewResponded July 11, 2013

Thank you for taking the time to provide us with your feedback and for your continued loyalty to Hilton properties. Please accept our apologies that your experience with our hotel did not exceed your expectations. Rest assured, we have shared your feedback with our leadership team and associates and will address the cleanliness issues you outlined. We hope that you will give our property another chance when you are next in the area.

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1,153 - 1,159 of 1,309 reviews

Reviewed July 7, 2013

Nice front desk staff... amusing bar tenders... maids fine. The room was adequate. Overall, the staff was decent, but the hotel is big with many kids and conference attendees all over the place. The water park next door brings many customers to this hotel. This was the hotel where our wedding hosts chose; however, it is not my type of place to stay for a vacation.

  • Stayed: July 2013, traveled as a couple
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1  Thank abarasol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBOS_Mgr, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this reviewResponded July 11, 2013

We really value your feedback on your recent stay at the DoubleTree by Hilton Boston North Shore. We are thrilled to have hosted the room block associated with the wedding that you attended in the greater Boston area. We hope that when travel next brings you to this area, that you will chose to stay with us again!

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Reviewed July 6, 2013 via mobile

We were traveling from the gulf coast of Florida to Maine. While we were traveling we chose this hotel to stay. The staff were excellent and the hotel superior. If you follow my previous trip advisor comments you would see this. The managers were the best. I really must point out two individuals Peggy McLeon and Michael Lembo. They made our stay a special one. The front staff was great as well. Thank you to the Hilton group for a refreshing experience!! We really needed some quality on this trip and you delivered!!!

  • Stayed: July 2013
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Thank Rick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBOS_Mgr, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this reviewResponded July 11, 2013

We truly appreciate your feedback! We are so glad that our excellent staff contributed to the specialness of your recent stay at the DoubleTree by Hilton Boston North Shore. We agree with you that Peggy and Michael are fantastic members of our team! We look forward to hosting you again in the near future!

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Reviewed July 6, 2013

We stopped in on a rainy day, on summer vacation to use the water park. The park was quite fun and my daughter who is 7 loved it. However the room was a bit dated, and a bit on the dirty side. The room would have been fine for a lesser hotel chain, however not up to a Doubletree standard.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBOS_Mgr, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this reviewResponded July 11, 2013

Thank you for your feedback! We’re glad that you and your family enjoyed your time at CoCo Key Water Park. We’re sorry that the room did not exceed your expectations and will use your comments to make improvements in the future. We look forward to your next visit!

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Reviewed June 30, 2013

Very convenient if going to Coco Key with small children. We stayed in a family room with 2 twin beds that were somewhat separate from the king bed. Nice to have 2 TVs too. Our groundfloor room was damp but otherwise comfortable. Staff was nice and accommodating, bringing a crib to the room quickly at 10pm when we realized the 2yr old wouldn't stay in the twin bed.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Celeste M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBOS_Mgr, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this reviewResponded July 11, 2013

Thanks for sharing your recent experience at the DoubleTree by Hilton Boston North Shore and CoCo Key Water Park! We’re so glad that your family had such a fun time visiting our water park and staying in one of our Family Suites. Our staff is always eager to make our guests’ stays more comfortable! We hope that you will be able to visit again soon!

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Reviewed June 30, 2013

This hotel is no better or worse than most conference hotels I've worked in as a workshop leader all over the country. The nice thing about it is that it is just a tiny bit off the beaten path and so when I came into Boston at 4:30 I was able to get a room when other hotels were totally booked. I was glad to be there.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank msverble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBOS_Mgr, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this reviewResponded July 11, 2013

We were glad to host you for your recent trip to the greater Boston area! Thank you for your great feedback on your recent stay at the DoubleTree by Hilton Boston North Shore! We look forward to you next visit when you are next in the area!

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Reviewed June 28, 2013

Not the cheapest stay, but in the Danver area it was a good place to get together with our friends in a relaxed environment. Service at the bar was great, and the facilities offer a little bit of everything.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBOS_Mgr, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this reviewResponded July 11, 2013

Thanks for your great feedback! We are so glad that you enjoyed your recent stay at the DoubleTree by Hilton Boston North Shore, especially the excellent bar service! We look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Boston North Shore

Address: 50 Ferncroft Rd, Danvers, MA 01923-4017
Phone Number:
Location: United States > Massachusetts > Danvers
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Danvers
Price Range: $135 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston North Shore 3.5*
Number of rooms: 363
Official Description (provided by the hotel):
The DoubleTree by Hilton Boston North Shore is just 19 miles from downtown Boston and Logan International Airport (BOS), and a short drive from historic Salem. Ideally located for meetings, weddings, business travel and families, our Danvers, MA hotel offers 363 spacious guest rooms & suites (newly renovated in 2013) featuring contemporary decor and excellent amenities. Savor a warm, freshly baked DoubleTree cookie and make the most of our comforting amenities, including our business center, lobby coffee shop where we proudly serve Starbucks(R), full service restaurant and lounge, and on-site Atlantis Sports Club & Spa. ... more   less 
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Also Known As:
Sheraton Ferncroft Hotel
Sheraton Danvers
Danvers Sheraton

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