Very disappointed of this hotel. Stayed with a large organization that blocked off several rooms for a weekend. We expected to be able to go to their water park. Upon arrival told that all tickets were sold out, no tickets are pulled aside for hotel guests.
Room supplies were missing or dirty. Our room was not cleaned, beds not made and new towels replaced. Had to go to the front desk and asked for someone to clean the room for us.
Went to the hotel pool, and because we didn't have clean towels asked at the member desk for one. Was told they were only for members and he would be "screwed" if he didn't have any for the members the next day. Told to get one from my room;again I would have had I had any clean towels in my room.
Supplies were not refreshed so ended up spending extra money for a pot of coffee.
Very disappointed in the quality of this hotel. I have stayed in many other hotels and have not been as disappointed as I was in this hotel.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Boston North Shore is just 19 miles from downtown Boston and Logan International Airport (BOS), and a short drive from historic Salem. Ideally located for meetings, weddings, business travel and families, our Danvers, MA hotel offers 363 spacious guest rooms & suites (newly renovated in 2013) featuring contemporary decor and excellent amenities. Savor a warm, freshly baked DoubleTree cookie and make the most of our comforting amenities, including our business center, lobby coffee shop where we proudly serve Starbucks(R), full service restaurant and lounge, and on-site Atlantis Sports Club & Spa. ... more less
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- Also Known As:
- Sheraton Ferncroft Hotel
- Sheraton Danvers
- Danvers Sheraton