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Hampton Inn Chicopee/Springfield
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Reviews (567)
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All reviewsmass pikebreakfast attendantpool and hot tubsix flagscomplimentary breakfastmake your own wafflesroom was cleandecent breakfastnice hotelthe breakfast areafirst floornext morningwould stay here againwould highly recommend this hotelcleaning staffyogurtconvenient location
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Reviewed September 17, 2012

King room was large, quiet and, for the most part, comfortable. Chair at desk is horrible--not sure what has been done to the seat. Stuffed chair with ottoman is nice gesture but chair is uncomfortable as well. Thankfully, the bed was fine. Floor lamp by stuffed chair has energy-saving light which is horrible for reading. Lights by bedside are much better.

Bathroom is large and nicely lit.

Fridge and microwave in room are great. Fast Internet access.

Breakfast seating area is very large which is a pleasant surprise. Actual breakfast choices are good. Coffee was hot :) Unfortunately, the staff person taking care of breakfast items was having problems--apple juice in the orange juice dispenser, coffee in the hot water dispenser, both pitchers of milk were empty, etc. Hampton--this is a problem that needs to be addressed!!!

Quiet location with easy access to highways, restaurants, shopping, etc.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
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Thank PhDNana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HershalBK, Guest Relations Manager at Hampton Inn Chicopee/Springfield, responded to this reviewResponded October 2, 2012

Dear Guest,

Thanks for taking the time to write a review on TA. I hope you give us another opportunity to exceed your expectations.

Hershal Patel
BK Investments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2012 via mobile

For our trip to Cape Cod we wanted to break up the drive and this turned out to be a great spot for just that. Clean comfortable rooms with restaurants near by. We would easily stay here again. The service was pleasant, and there was a great breakfast included too.

  • Stayed: August 2012
    • Value
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Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HershalBK, Guest Relations Manager at Hampton Inn Chicopee/Springfield, responded to this reviewResponded October 2, 2012

Dear Guest,

Thanks for taking the time to write a review on TA. See you soon!

Hershal Patel
BK Investments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2012

Went to the Amrea to see daughter who lives and works there. We usually stay in S hadley but that Hampton was booked.hicopee turned out to even more convenient. We originally booked the pre pay plan but this turned out to be a mistake as our daughter's plans changed(work related). Called the hotel and they were wonderful. Check in was easy. The room was clean and cofortable, Staff was friendly and even breakfast was good.

  • Stayed: September 2012, traveled as a couple
    • Value
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Thank Jmahz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HershalBK, Guest Relations Manager at Hampton Inn Chicopee/Springfield, responded to this reviewResponded October 2, 2012

Dear Guest,

Thanks for taking the time to write a review on TA. Please come visit us soon!

Hershal Patel
BK Investments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2012

Our family stayed here on our way home from vacationing in Cape Cod. The kids were so sad to leave the Cape, but one look at the nice 'jelly bean' shaped pool helped them get over their sorrows! Really comfy beds with a post-it note telling us the duvets were freshly washed...what a nice touch! Breakfast was also much better than other places we've stayed...real eggs!

Room Tip: Stay on the first floor if you want to be on the same floor as the pool.
  • Stayed: August 2012, traveled with family
    • Value
    • Location
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Thank AliToronto_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HershalBK, Guest Relations Manager at Hampton Inn Chicopee/Springfield, responded to this reviewResponded October 2, 2012

Dear Guest,

Thanks for taking the time to write a review on TA. Look forward to seeing your family soon!

Hershal Patel
BK Investments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2012

We stayed here for 3 nights and our experience could not have been better. The staff was friendly and very helpful, we asked for extra pillows and they arrived immediately. I love the effort to go green but it would be helpful to have more towel racks to hang the wet towels, the little hooks prevent the towels from getting dry. I would stay here again with no hesitation. Love the new duvet covers, the bed was awesome. There were some children running in the halls but that is not the problem of the staff but the parents and all was quite by bedtime. Thanks for a great stay......the coffee is awesome and the breakfast was more than satisfying.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rnstork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HershalBK, Guest Relations Manager at Hampton Inn Chicopee/Springfield, responded to this reviewResponded October 2, 2012

Dear Guest,

Thanks for taking the time to write a review on TA. We take great pride in service so I'm happy you mentioned our staff. Please stay with us again!

Hershal Patel
BK Investments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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