I read the other reviews because I anticipated getting this hotel through an online company that doesn't tell you what hotel you are going to get (but you can basically figure it out yourself). The reviews here don't quite reflect what we experienced, but overall, I'd say it's a solid three star or 3.5.
Let me explain a couple of things before the review: First, it is a simple hotel with no breakfast included. There are two buildings, the main hotel building (the larger of the two) and another building with a restaurant on the first floor and rooms above, and both buildings are separate but are connected with an enclosed walkway.
The room we had was in the latter. It was clean with an older tube TV, but the towels were nice, and, especially important, the beds were nice, the pillows outstanding, and the thermostat worked perfectly (not too loud, not too often, and responded quickly to set temps). Even the coffee machine worked well with pretty darn good coffee (and I only like black Starbucks!).
I can see why the business guys like this hotel. It's straightforward and has the necessities required. But I can understand if others had problems. They didn't hire the desk person because of his people skills. One last thing: That website I used gave me a ridiculously low rate for what this hotel normally costs, which is over 120 or something.More