I left this hotel very upset. I stayed here with my husband and 2 young children. I am not one to complain but we were told check out time was 12 noon. So we had our breakfast and was starting to get our things together around 10:30 is when the knocking started from Housekeeping. I very nicely asked her if 12 is still the correct time for checkout, she said "I guess so" and came back 10 minutes late! I told her we would be in the room another 40 minutes and once again...another knock 10 minutes later...By this time we were not happy and just wanted to leave so I said, we will be gone in 2 minutes....I grabbed change for the vending machine to get my daughter popcorn, opened the door and she was standing right there and says "I thought you said 2 minutes?" I said "I didn't realize we were being rushed to leave before checkout!!!! I was so mad, we pay for these rooms not to be rushed out in the morning, some people like to relax a little before they have to go on with their day after all the room is paid for. Never again!!!!
- Official Description (provided by the hotel):
- This recently renovated, Three Diamond Massachusetts hotel in Chelmsford is a great choice for a stay in the New England area. The BEST WESTERN PLUS Chelmsford Inn offers guests comfortable accommodations with complimentary HOT breakfast buffet,free high-speed wireless Internet access,Keurig coffee makers and refrigerators in every room. Hotel amenities include an outdoor pool, fitness center, satellite television, free parking and a new restaurant/lounge - Moonstones for all to enjoy. Hotel banquet facilities are also available and are ideal for a special event or business meeting. With easy access to the highway, guests can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to the Boston Logan International Airport. Visitors shouldn't miss America's Industrial Revolution commemorated at the Lowell National Historic Park in neighboring Lowell, Massachusetts. Experience all the rich historical attractions that abound in the Boston and New England region while staying at the BEST WESTERN PLUS Chelmsford Inn- great accommodations and service at a great value. ... more less
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- Also Known As:
- Best Western Plus Chelmsford Hotel Chelmsford
- Chelmsford Best Western
- Best Western Chelmsford Hotel