We stayed at the Wayside Inn for 3 nights in July as part of our trip to the East coast. We paid over twice as much for this hotel as for others we stayed in in NY and Boston and felt that it did not offer us the same standard of service or facilties. Although our initial contact with reception was positive when we checked in, for the rest of our stay not once did any of the receptionists make eye contact or ask us how our stay was...not even a smile! There were no tea or coffee making facilities in our room, no bottles of water, and the free tea and coffee at reception was only available during breakfast hours.
We did have dinner in The Wild Goose restaurant twice and both times experienced good service and good food, so would recommend this.
Our room overlooked the main street and on the last night (Saturday) we would hear a lot of noise for most of the night. We would have mentioned it at check out but as nobody appeared at all interested in how our stay was we left it. You pay for the location which was right in the middle of Chatham, but we would not return there as it just didn't offer value for money or attentive customer service.
- Official Description (provided by the hotel):
- Set in the heart of the quaint seaside village of Chatham, Cape Cod, the Chatham Wayside Inn offers stylish accommodations, comfortable dining and outstanding service creating the perfect Cape Cod experience year-round. Chatham's strolling Main Street, an exclusive mile of boutique shops, art galleries, and restaurants, is just steps from your door. ... more less
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- Also Known As:
- The Chatham Wayside Hotel Chatham
- Chatham Wayside Inn