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“More than just a B&B...” 5 of 5 stars
Review of Captain's House Inn

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Captain's House Inn
Ranked #3 of 9 Chatham B&B and Inns
Certificate of Excellence
London
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“More than just a B&B...”
5 of 5 stars Reviewed November 11, 2013

We stayed at the Captain's House Inn for 2 nights and this was our first experience of staying in a B&B (so everything from now on has to meet our extremely high expectations).

James and Jill and their wonderful team of English Hospitality Interns, Jamaican Cleaners (who we did catch cleaning our room oops - sorry girls we came back early from breakfast) and the Chefs/Kitchen Staff and Gardeners should all be commended as they work together to make your stay such a memorable one.

We were warmly welcomed and shown around the common areas of the property, then taken to our room, Whirlwind. We were offered help with our luggage that we were not expecting being a B&B, which was lovely.

Our room was just like the picture on the website, albeit better. There was a plate of freshly made cookies with a blue ribbon wrapped around it in a bow. Such a lovely touch! We had an open gas fire in the room, which was a lovely after a late afternoon stroll on the beach. There was a little basket of goodies, such as Cape Cod Crisps and water in the room also.

The bathroom was a little small and I am not sure if you laid in the bath that you could actually see the garden as it states on the website, but it was functional and very clean so that is probably more important. There was really lovely shower gels, shampoos, conditioners and moisturiser in the bathroom, along with with make up remover sachets and a black face cloth to wash your make up off with. Brilliant idea! Towels were lovely and soft and bright white, just what I like.

Our bed was fitted with beautifully soft, silky linens and the pillows were plump and comfy. I loved the little steps up to our 4 poster bed. There was a turn down service which was wonderful after we returned after our evenings out. Lights were dimmed, bed linen folded back with robes laid beautifully on the bed and Lindt mint chocolates too! How spoilt did we feel! We were also left a copy of the breakfast menu for the next day and a early morning tea/coffee service which will be delivered to your room (and it was - perfectly to time as well).

Breakfast and Afternoon Tea are served in the Conservatory which looks over the well maintained gardens of the Inn. It is bright, sunny and warm (and so is the service from the staff). We were treated to some outstanding seasonal breakfasts, including pumpkin pancakes and fruit crepes. There was also smoked salmon with capers, selections of fruit, breads, croissants, and homemade muffins along with local conserves. This filled us up till afternoon tea most days. Afternoon tea was scones, jam and cream along with a selection of homemade cakes.

In the evening there are refreshments sent up in the kitchen, more wonderful biscuits to tempt you with….

The Library in the common area was warm and inviting and there was also Port and Sherry in there for a wee drink. It also contained the computers and printer if you needed them. There was also a powder room located close by. I enjoyed the fact that you could walk by the kitchen and see where everything was happening. There was also a little shop with a nice selection of Captain's Inn items to purchase.

The staff are very knowledgeable of the area - places to eat and places to see. There are also directional cards that you can take to help you find your way, along with maps, brochures and magazines of the area.

We would thoroughly recommend the Captain's House Inn to anyone who was thinking about staying there, just do it… you will not be disappointed!

Room Tip: I would suggest an upstairs room, noticed there was a little noise from other occupants upstairs wal...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank funfamilyholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChathamFan, Owner at Captain's House Inn, responded to this review, November 14, 2013
Many thanks for writing such a thorough and complimentary review. We're so glad you enjoyed your visit and felt pampered and spoiled. That's exactly our goal and how you should feel when you're on a vacation! We get a number of guests who are new to bed and breakfast lodging since there are not many other options in the Chatham area. We consistently hear from them that they are now sold on the concept and prefer the personal touches and added value to traditional hotels to which they are accustomed. We are glad to make you a convert and we hope you enjoy other B&B's as much as you did ours!
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938 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Williamstown, MA
Level Contributor
138 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed November 11, 2013

In case there is anyone out there who is still debating a stay at the Captain's House Inn, I would say "Just do it!" You won't regret the decision -- except it may forever ruin your experience at any other B&B. We were back for what is becoming a tradition -- celebrating a birthday in Chatham and at the Captain's House. We stayed in the Intrepid on our first visit and loved it; this time our two nights were in Wild Pigeon. You climb the narrow winding steps and discover a hidden gem at the top -- Wild Pigeon! The room is huge with two separate seating areas -- one by the fireplace, the other facing the TV. Really, you could entertain in this room!

Breakfast both days was both beautifully presented and delicious. The staff is friendly and so competent that you hardly notice them busy at work. Jill makes the rounds to greet her guests and make sure they are comfortable and happy. I would definitely nominate Jill and Jim as Innkeepers of the Year!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank BerkshireGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChathamFan, Owner at Captain's House Inn, responded to this review, November 14, 2013
Wow! Thank you for your wonderful comments. We love the title of your review - very clever! Wild Pigeon is a great room - it feels very spacious with the sunken sitting area and high beamed ceilings. We're glad you enjoyed it. It was so nice to see you again and I'm glad your birthday celebration was everything you wanted it to be. Hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
RIC, VA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 4, 2013

Second stay. Perfect again. From the English hospitality exchange students, the Jamaican housekeeping elves (whom you never see, but spit shine the rooms whilst you're at breakfast), to Chef Kevin and innkeepers Jill and James- the Captain's House Inn is someplace truly special. Our only mistake: we didn't come back sooner after our wedding there nearly 5 years ago. You'll eat well at breakfast, drink and eat well again at tea, and sleep well in any if the individually appointed rooms. Clarissa the first stay. Lady Mariah this stay. Looking forward to either the masculine Hiram Harding or enormous Lydia Harding in April. Lots to do up and down the Cape... Or just veg in your room with a movie. They have earned each of their four stars. Go and you will see why.

  • Stayed November 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank gregnreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChathamFan, Owner at Captain's House Inn, responded to this review, November 8, 2013
Thank you for taking the time to share your experience with other Trip Advisor users! We love the title of your review, as unstuffy, yet luxurious is exactly what we strive for. We want guests to feel comfortable, yet pampered and we work hard to achieve this balance. It was so nice to see one of our wedding couples return for an anniversary. We're glad we have become a special place for you and look forward to your return in April!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Felsted, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 4, 2013

We stayed in the Captain's House Inn while visiting the Cape for the fall. Jill and her staff made our short stay a very enjoyable one, the "girls" where great and helped us with directions, ideas and places to eat, we loved the fact that they were English and learning how service should be whilst they finish their University courses . we stayed in Wild Pigeon, which was lovely and full of character, including steps up to that wonderfully comfy bed!
Breakfast was amazing and having the menu the night before just made chosing even more difficult :)
Thank you for a great stay

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Wallaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChathamFan, Owner at Captain's House Inn, responded to this review, November 8, 2013
Thank you for taking the time to write a review for us. We're so glad you enjoyed your visit. Our guests, whether they are from the U.S., UK, or elsewhere, love chatting with our British interns about their experiences here in the States. Their accents and eagerness to please add an unexpected positive element to guests' experiences and we're happy you enjoyed speaking with them. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed October 27, 2013

My husband and I decided to get away for the weekend for an early 20th anniversary celebration and chose to stay at the Captain's House Inn. We stayed in Lady Mariah. The "dream bathroom" with the vanity & sink, double whirlpool, and gas fireplace was lovely & spacious. The small washroom (toilet, sink, and stall shower) was indeed small as other reviews had forewarned. But, the rest of the room more than made up for it. Room amenities included complimentary bottled water and juice, and some snacks.

The breakfasts were delicious, and though there were only two entrees on the menu each day, they had no problems accommodating modifications. The afternoon tea should not be missed!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jensparks05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChathamFan, Owner at Captain's House Inn, responded to this review, October 29, 2013
Thank you for taking the time to write a review for us. We are glad you enjoyed your stay and we agree - the Lady Mariah room, particularly the whirlpool room make up for the smaller shower room - though even that has its own charm. We hope to see you - and feed you - on a return visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mechanicsburg, Pennsylvania
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 27, 2013 via mobile

We just stayed at the Inn and were totally awed by the accommodations. Our room, the Wild Pigeon, was perfect. The fireplace added a nice touch on a cool fall evening. The breakfast and afternoon tea were were delicious and nicely served in a garden view sunroom. The staff was extremely friendly, welcoming and attentive to our needs. They had excellent suggestions for dining and preprinted directions to all major attractions making your time there all the more relaxing. The grounds and rooms are impeccable and offer all the comforts of home. This is by far the nicest Inn/B&B we have ever stayed. One more thing....the most comfortable bed I have ever slept in...from the soft sheets to huggable pillows...aaahhh....thanks for the enjoyable stay!

Stayed October 2013, traveled as a couple
Helpful?
Thank Greekmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChathamFan, Owner at Captain's House Inn, responded to this review, October 29, 2013
We are so glad you enjoyed your stay with us. We receive countless positive comments about our sheets - in fact, I sold four sets today! One guest said she didn't think she could sleep on anything else...ever! We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedfordshire, UK
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed October 25, 2013

We loved our stay at the Captains House Inn. The room was wonderful; decorated with antiques, a fireplace, two comfy chairs and a fourposter bed - with steps! Radio, TV, DVD player, soft drinks, sweets and a turn down service all added to the sense of comfort and ease. Breakfast was served in the delightful conservatory as was a delicious afternoon tea. Well done to all you English waitresses, you did a great job of looking after us! Really useful touches included little cards with directions to various attractions and restaurants, so useful when you do not know the area. There was certainly no shortage of places to eat and things to do and the area is stunningly beautiful. Highly recommended.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank cmiskelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChathamFan, Owner at Captain's House Inn, responded to this review, October 29, 2013
Thank you very much for taking the time to write a review for us. We love to hear from our guests and it helps others when planning their own trips. We hope to see you on a return visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Captain's House Inn

Property: Captain's House Inn
Address: 369 Old Harbor Rd, Chatham, MA 02633-2322
Phone Number:
Location: United States > Massachusetts > Cape Cod > Chatham
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 9 B&Bs / Inns in Chatham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Captain's House Inn 4*
Number of rooms: 16
Official Description (provided by the hotel):
A most distinctive Cape Cod bed and breakfast, the Captain's House Inn is regarded by many respected lodging reviewers as perhaps "The Cape's" finest small inn. This four-diamond sea captain's estate on two acres in Chatham, Massachusetts is the perfect choice for a romantic getaway or a peaceful retreat from the workaday world. ... more   less 
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Also Known As:
Captain`s House Hotel Chatham

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