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Review Highlights
Great day on the river

We rafted the Monroe Bridge trip on the last day of the season in October. We were fortunate to... read more

Reviewed October 11, 2018
MilesJE
,
Lynn, Massachusetts
Fun whitewater in perfect Vermont mountain settings

We had good time and fun on West river in Vermont. Waves were rolling fast and strong and standing... read more

Reviewed September 24, 2018
nasnac
,
Washington DC, District of Columbia
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Reviewed October 11, 2018

We rafted the Monroe Bridge trip on the last day of the season in October. We were fortunate to have great weather...upper 70's! Their website provided plenty of advance information, so we felt well informed about what to expect. We arrived early and were greeted in the parking lot by the owner, Jen. She's a super nice person and her exuberance was contagious. The staff explained everything well with a friendly disposition, we could tell that they really enjoy what they do. The rafting itself was thrilling, a little more physically demanding than I anticipated, but this made it all the more rewarding. FYI you will get wet. The water came right over our heads several times! Our guide, Charlotte, was fantastic. She was great at explaining what to do and how to do it. I felt confident that we were with an expert guide. She got our crew working as a team in no time. She had a great personality and made the trip a lot of fun. I highly recommend this company! Also, the BBQ afterward was very good.

Thank MilesJE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank M, Owner at Crab Apple Whitewater, responded to this reviewResponded 5 weeks ago

Thanks for rafting with us this fall and enjoying one of the last rides of the season. Thanks for the review and letting us know that you had a great day with Charlotte - she is a super awesome river rafting guide! She loves to show folks the beauty and thrills of our beautiful Deerfield River as does our entire staff.

See you next trip - ask for Charlotte to guide!

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Reviewed October 1, 2018

We had so much fun! I would recommend this to *any* family, especially with older kids/teens. Our group that August 2018 day was a mom with two kids, (ages 12 and 14), and we certainly had a wide range of paddling and adventure capabilities. No problem! The guide was very capable and honored everybody's individual level of effort.

Know that you will get at least a little wet, even on the "family" trips because the rafts have little drain holes that sometimes splash water up at you. Wear a swimsuit or, more modestly, a swim "skirt" or shorts you don't mind getting wet. Water shoes (or old tennis shoes?) are the best because you get out to swim or wade and the river bottom will suck your flip-flops off. When you arrive you will be fitted with a slightly wet helmet and a possibly-wet life jacket. The staff tightens the helmets and jackets, so if having an unfamiliar man doing that raises an issue, just ask that a lady help you with your jacket. The guy who worked with us was *very* professional in this regard.

The reasons for 4 instead of 5 stars are these: I had trouble getting registered for the right kind of ride. I had wanted individual "funyacks" but wound up on a big group raft. (I think the website could be more user-friendly.) They also say they'll take your picture, but they want to charge you for it. You would have to bring a waterproof camera if you wanted a picture out on the water, or risk the cellphone in a bag trick. The changing rooms are pretty beat up and humid, so that wasn't super pleasant but it wasn't really problematic.

All that being said, we'd do it again in a heartbeat! Some of this is just the "what you get" in a river-rafting setting, and very understandable. The nearby scenery is gorgeous, too!

Thank Molly55345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank M, Owner at Crab Apple Whitewater, responded to this reviewResponded October 2, 2018

Thank you for rafting with us and for following up with such a thorough review. We do offer many trips at our Massachusetts location and we lay them out on our website. When reading about a trip offering, simply book that trip. We get many compliments on our user-friendly website. Sorry it threw you a curveball.

Good recommendations on what to bring - sandals, swimwear, etc. We individually fit all of your safety gear which is different from most companies. Properly fitted gear for rafting is essential. BTW - slightly wet helmet? - it was washed after its last use (better than many outfits who do not wash their personal outfitting gear). And possibly wet lifejackets? - absolutely not. Life jackets dried after each use, cleaned on a regular basis.

Sorry that it surprised you that we sell photos as do all outdoor adventure companies. We have awesome photographers who hike up and down the river banks to get the best action shots and we show them for fun to the entire rafting group each day. Did we catch a great shot of your family? - it is available to be emailed or put on a Thumb Drive to carry away that day. No pressure sales.

Thanks again for the thorough review.

See you next trip.





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Reviewed September 24, 2018

We had good time and fun on West river in Vermont. Waves were rolling fast and strong and standing tall! Our guide John put as on the best possible line getting all the big stuff ...but safely. I will recommend future paddlers: this stretch is very splashy so you will get wet, dress accordingly, dry suite/jacket is the best, or wet suite/jacket. Grilled salmon after the run was delicious.

1  Thank nasnac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank M, Owner at Crab Apple Whitewater, responded to this reviewResponded September 25, 2018

Glad you had a great run on our home away from home, the West River in Southern Vermont! Your guide, John, has been on the West since the early 2000's and really knows how to make it safe, wet and fun! Glad you enjoyed the river trio and meal that followed.

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Reviewed September 19, 2018

My husband and I were first time rafters and went for the 3/4 white rafting trip (monroe bridge). We had such a great time and loved the experience! The family run atmosphere of the business sets you right at ease and helped to calm our nerves since we really didn't know what to expect. Dave (our guide) was incredibly knowledgable and excellent at what he does out on the water. We truly loved the experience and will definitely be back again with some friends! Thank you for the adventure Crab Apple Team! :)

2  Thank angelah0ward
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Frank M, Owner at Crab Apple Whitewater, responded to this reviewResponded September 20, 2018

Thanks for joining us for some thrilling whitewater action! Class 3-4 is no joke for a first time. You were lucky to have a great guide in Dave who trained here in 1999 and has 20 seasons on the Deerfield!

See you next trip with a boat full of friends!

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Reviewed September 8, 2018 via mobile

By far this was the best family trip to be taken this year. Special thanks to Arthur who sent a card thanking us & giving us a reminder of the memories made that day. THANK YOU!!

1  Thank Freedom589361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank M, Owner at Crab Apple Whitewater, responded to this reviewResponded September 9, 2018

Wow, that is a great review: "best family trip to be taken this year".
We are all about making family memories at our family rafting business, so glad it was an awesome day with your guide, Arthur.
And the personal touch? - guides sending a hand-written thank you note to each raft crew. Thank YOU for coming.

See you in 2019!

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Reviewed September 7, 2018

Did the class 3/4 white water rafting trip. It was so much fun. Had my 16 year old daughter, husband and another couple with us. My daughter loved it as did everyone else. The place is run like a well-oiled machine from start to finish. Our guide, Pat, really knew what he was doing and helped us maneuver the rapids with no trouble at all. After the fun on the water, we had a cookout back at Crabapple. Really delicious. Oh, and they have an excellent selection of craft brews you can purchase for a very reasonable price. Try the Boom Sauce! Highly recommend this this adventure.

1  Thank KarenErg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank M, Owner at Crab Apple Whitewater, responded to this reviewResponded September 8, 2018

Thanks for following a great day on the river with a nice review. We will forward your thoughts to your guide, Pat. He is an All-Star on our great River Guide crew. Glad it was an awesome adventure for all 4 of you. And thanks for noting that everything at Crab Apple runs smoothly from the start of the trip through the delicious cookout (and beers!) after the run down the river.

See you in 2019!

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Reviewed September 5, 2018

We rafted on the lower Deerfield river. Our guide Charlotte was knowledgeable, calm and funny. She helped my almost 11 year old get over her fears. We went over Zoar gap (class 3 rapid) without a hitch. They serve dinner afterwards and that is great too!
I highly recommend Crab Apple Rafting!

1  Thank lboubur
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Frank M, Owner at Crab Apple Whitewater, responded to this reviewResponded September 6, 2018

What a fun family day on the river! Thanks for choosing Crab Apple - so glad it was a great day for your kids with Charlotte, a great river guide. Hopefully you'll be back in 2019 for some more fun on the river!

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Reviewed September 3, 2018

Took my husband for his birthday and this was his first time rafting. He has not stopped talking about how much fun he had. The guides at Crab Apple are fantastic! Especially Charlotte. Can't wait to go back next season.

1  Thank Christi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank M, Owner at Crab Apple Whitewater, responded to this reviewResponded September 5, 2018

Awesome birthday idea! Glad it was a hit with your boyfriend. Thanks for coming and glad you had a good ride with your awesome guide, Charlotte.

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Reviewed September 1, 2018

There are multiple locations, levels and options. Know what you are getting! We did the funyaks in MA for six people ranging age 5-65. It was perfect! We had a wonderful time. They provide a mini water bottle and granola bar but you can bring more if you choose. They had no problem with my husband's waterproof bag, gopro, etc. They sell their pictures very reasonably and had glasses straps for $5. It was very reasonable and didn't feel nickled and dimed. The staff was kind and knowledgable. We ate at Hearty Eats and walked the Bridge of Flowers which was just icing on the cake. It was just a fun and relaxing low stress day.

2  Thank Marika K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank M, Owner at Crab Apple Whitewater, responded to this reviewResponded September 1, 2018

Thanks for choosing Crab Apple and selecting our Funyak (inflatable kayak) trip on the Deerfield River. Such a beautiful and relaxing trip for 8 miles. Sounds like the perfect trip for your crew although as you mention we have a wide range of trips and options in rafts and kayaks.

Very nice that you visited Shelburne Falls after the trip and got a good meal and saw the local sights along the river.

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Reviewed August 31, 2018

My husband and I recently enjoyed our first rafting trip, and I just had to share my experience. With three kids ranging in age from 19 down to just shy of 8, I was worried abut finding the right level to accommodate everyone. We did the Deerfield River trip and found the rapids to be the perfect blend of excitement and safety. The trip was amazing and impeccably professional from beginning to end. In particular, our river guide Charlotte exceeded any and all expectations. She was fun, highly-skilled, kind and all-around remarkable. Thank you for giving us a memorable experience that we'll all treasure, Charlotte. We can't wait for the next time in your raft!

1  Thank Brandy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank M, Owner at Crab Apple Whitewater, responded to this reviewResponded September 1, 2018

Wow, what a great review! So glad this was a memorable day for your family. Crab Apple is a three generation family business and we LOVE hosting families like yours. You were lucky to enjoy the day with Charlotte, she is a wicked awesome raft guide, for sure! Ask for her next time you come to Crab Apple.

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