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“Stayed with pets and went to Pats game”

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Homewood Suites by Hilton Boston/Canton, MA
Ranked #1 of 1 Hotels in Canton
Certificate of Excellence
South Windsor, United States
1 review
“Stayed with pets and went to Pats game”
4 of 5 bubbles Reviewed January 5, 2014

Hotel is very nice. Rooms and common areas were very clean. Breakfast was better than most at similar hotels. There is not much for dining or entertainment within walking distance, but plenty within a 5 minute drive up the highway. Price of stay was very fair and reasonable.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Rob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarces, General Manager at Homewood Suites by Hilton Boston/Canton, MA, responded to this review, January 10, 2014
Thank you for choosing hotel during your visit to see the Patriots play. Go Pats! Our team is happy that you find our hotel comfortable and enjoy our breakfast service. We are also happy to hear that your pets was comfortable during your visit. We hope to see you the next time you visit the area.

Sincerely,

Jag Garces
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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497 reviews from our community

Traveler rating
    368
    101
    17
    6
    5
See reviews for
267
53
15
111
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
A TripAdvisor Member
4 of 5 bubbles Reviewed January 1, 2014

The hotel was new, clean (except for the pool which was exceptionally dirty) and the room was comfortable except it was too hot for me to sleep well. My husband left his mouthguard and I left my bathing suit in the room; we called the day we checked out but no one ever found the items. Why? Breakfast was very good; suite was comfortable and clean.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarces, General Manager at Homewood Suites by Hilton Boston/Canton, MA, responded to this review, January 10, 2014
Thank you very much for your feedback and choosing our hotel during your stay. My apologies about our shortcomings about the pool and your left belongings. Our team always strives to maintain a comfortable environment and excellent service during our busy days with sports groups. We also try to make sure we maintain a lost and found system for our guest's left belongings, but we did not find any of your left belongings in our records.

Again, thank you for your feedback, for it is through feedback like this that we can continue to improve our hotel's service.

Sincerely,

Jag Garces
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockleigh, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 16, 2013

Stayed in Canton, MA for a busienss trip. Was never in the area before. I randomly called Homewood Suites and I was pleasantly surprised when I arrived. The hotel is beautiful, the employees are friendly, helpful and very knowledgeable. I felt comfortable and "at home" while staying here. The room was a delight to stay in and the complementary breakfast was delicious. Great coffee 24 hours a day! I'll stay here again.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank SEH53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarces, General Manager at Homewood Suites by Hilton Boston/Canton, MA, responded to this review, December 25, 2013
Our team is glad that you had a great stay and felt at home during your stay at our hotel. We are also happy that you were able to enjoy our breakfast and coffee service. Thank you for the nice feedback about our staff and we will see you on your next visit in the area.

Jag Garces
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, United States
1 review
5 of 5 bubbles Reviewed December 9, 2013

This Homewood Suites is great. Staff are friendly and efficient. The rooms are nice and the manager's reception (and even dinner) are a welcome bonus. Great value considering they also include breakfast!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarces, General Manager at Homewood Suites by Hilton Boston/Canton, MA, responded to this review, December 25, 2013
Thank you for staying with us and thank you for the warm words about our staff. I will be sure to share this feedback to the rest of the staff. Our team is also glad that you were able to enjoy your stay. We will see you the next time you are in the area.

Jag Garces
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston/Canton, United States
1 review
5 of 5 bubbles Reviewed November 21, 2013

Beautiful accommodation just off the highway but half an hour away from downtown Boston. Easy access. Suite is big and comfortable. Good choices of hot & cold breakfast. Would definitely recommend this hotel if staying in the area.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Margaret F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarces, General Manager at Homewood Suites by Hilton Boston/Canton, MA, responded to this review, December 25, 2013
Thank you for recommending our hotel and our team is happy to hear that the location of our hotel worked our during your visit to Boston. We are glad to hear that you were able to enjoy our breakfast service. We hope to see the next time you are in the area.

Jag Garces
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankeny, Iowa
Level Contributor
325 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed November 17, 2013

The hotel is absoutely gorgeous and the rooms make you feel right at home.... great access to the interstate to get to boston with ease... even breakfast and dinner are provided. The look and feel of the hotel is very modern and ooved the feel of the rooms.

The only reason I didnt rate this top notch is because I have to agree with a post a few down.... the hot water is horrible here. With it starting to get colder and traveling around the city you just want to go back and take a hot shower. Only the last night I was there was the water actually hot. Othertimes its just luke warm... dont let this send you away from staying herei I loved it!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ajchandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarces, General Manager at Homewood Suites by Hilton Boston/Canton, MA, responded to this review, November 20, 2013
Thank you for staying with us and your feedback about your stay. Our team is delighted that you loved our hotel and you had a nice time while you are in the area. We apologized for the shortcomings you experience during your stay, and I can assure you that steps are taken to alleviate future guest inconveniences. We hope to see you on your next visit in the area.

Jag Garces
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Langley, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed November 17, 2013

We were there for four days with family. We encountered foreign hair on the fresh face cloths - there were cob webs and dirt - it was necessary to ask for replenishment of supplies (coffee, Kleenex, and paper towel) ... this location in my opinion was not up to par with other Hilton properties...

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarces, General Manager at Homewood Suites by Hilton Boston/Canton, MA, responded to this review, November 20, 2013
Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and apologize for the issues you encountered with housekeeping and guestroom appointment. We will take your comments under consideration as we continually work to improve our guest experience, and we hope you will consider staying with us again in the future so we may better demonstrate our commitment to your satisfaction.

Thank you,

Jag Garces
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Boston/Canton, MA

Property: Homewood Suites by Hilton Boston/Canton, MA
Address: 50 Royall St, Canton, MA 02021-1009
Phone Number:
Location: United States > Massachusetts > Canton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Canton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Boston/Canton, MA 3*
Number of rooms: 98
Reservation Options:
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