I came in for a few subs to go and while they were tasty, it took over 20 mins. This seemed a bit much because none had a meat that needed cooking just some toasting.
I am yet to try the pizza but I have heard good things.
I would not say it is dumpy inside but it is rather dark and rough around the edges, so take out is the way to go.
I found the staff pleasant, not overly so, but they were in no way not rude.