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“Wish the Regular Rooms were Larger”

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Boston Marriott Burlington
Ranked #4 of 6 Hotels in Burlington
GreenLeadersSilver level
Huntsville, Alabama
Level Contributor
781 reviews
556 hotel reviews
common_n_hotel_reviews_1bd8 303 helpful votes
“Wish the Regular Rooms were Larger”
4 of 5 bubbles Reviewed October 20, 2013

This is a typical Marriott located near a very large mall. Parking is abundant and the spaces are very large to accommodate the largest SUVs. Check in was at a temporary desk, as they are remodeling the public areas, and was quick and efficient. I had a room on the concierge level and it was a little tight for both my husband and myself to move around. The rooms are more conducive to business travelers who are one person to a room. The lounge was closed for the weekend so I can't speak to the quality. The bed was comfortable and we slept well and I was able to cool the room to a comfortable temperature for sleeping. There was a small desk and a small chair in the room so my husband was able to sit at the desk and I was able to sit in an easy chair (there was no ottoman which I'd have liked but there was no space for it anyway). I had breakfast in the restaurant (the buffet). It was very good with the normal offerings. The bacon was crispy and the scrambled eggs had cheese and were excellent. I wish they had greek yogurt and the granola was more puffed rice than anything. They had an omelet station that I didn't use since the buffet eggs were so good. There were also breakfast potatoes, homemade oatmeal, lots of assorted breads and sweet rolls/muffins. There was plenty of melon, strawberries and pineapple. The stay was fine but I did feel cramped in the room.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AGoingGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 28, 2013
We appreciate the time you took to share your experiences with us. We hope to provide an excellent experience for all of our guests and we regret we did not meet your expectations on every level during your stay. For future visits, do not hesitate to contact us immediately if your accommodations are not as you expected so we can work together to make your stay more enjoyable. We are happy you had the chance to dine with us for breakfast and I thank you for your feedback. Our Marriott Great Room will be opening soon and we hope to welcome you back to the Boston Marriott Burlington.
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741 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
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English first
Ohio
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed October 18, 2013

Under construction.....lobby and parking lot. Real pain. Restaurant was ok but delivered a well done piece of beef that was ordered medium rare and didn't come back to check. Rude on the phone when my wife made inquiries for the shuttle.
Glad the room was OK.

Room Tip: Wait a while till they finish their reconstruction.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnZOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 22, 2013
It is extremely disappointing to read comments like yours. This is not the experience we expect to deliver to any of our guests and we sincerely regret any inconvenience. We are currently upgrading our lobby area to give all of our guests the chance to relax and unwind in our Marriott Great Room. Our property enhancements will be completed shortly and we hope to welcome you back so we may restore your trust. Thank you.
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Rosenheim, Germany
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed October 18, 2013

The Burlington Marriot conviently loacted near Route 128 and the giant shopping mall, The Burlington Mall. The hotel rooms are well sized and very comfortable. Restaraunt and breakfast are also very good..

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 751robertg751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 22, 2013
It was great to have had you here and we are happy you were able to experience so much during your stay. Thank you for your great review and we hope you have the chance to visit the Boston Marriott Burlington again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davenport, Florida
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 15, 2013

We spent two nights at this hotel. They were undergoing renovations in the reception area, which was not an inconvenience. However, the hotel was very busy with a few events taking place over the weekend, and they seemed a little overwhelmed at check in.

The staff were great, very friendly and helpful. Rooms and beds were clean. Close to Interstate, malls and restaurants, but did not hear any noise at all. Excellent stay.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FHRH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 22, 2013
When staying at the Boston Marriott Burlington, it is our hope that each of our guests enjoys their time here and we are happy you were able to do just that. We are in the process of upgrading our lobby area to provide our guests with the new Marriott Great Room, designed to give guests more areas to relax and unwind while here. We hope you have the chance to visit us again soon. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brno, Jihomoravsky Kraj, Czech Republic
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 15, 2013

I like my staying in this hotel - quiet location (but close to mall where with restaurants), nice rooms, swimming pool and gym, restaurant was quite okay too. To Boston downtown it takes about 30 minutes by car which is not too bad (also, there is no toll both on the way). However, pay $13 per day for internet in 2013 seems to me little bit weird. Also, data projectors in conference rooms are really old and they showed colors really ugly.

  • Stayed September 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dominik P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 22, 2013
We thank you for taking the time to share your experiences with us. Located near many area attractions, businesses and shopping, our guests can enjoy the convenience of exploring the area easily. For any future stays, our Concierge Level and Superior Level rooms do include high-speed wireless internet access. We look forward to welcoming you back to the Boston Marriott Burlington again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Plains, New York, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

With an outstanding, highly professional staff and great facility & location, this property is one of my favorites for business travel.
On site workout facility, open 24 hours a day, heated salt water pool (plus outdoor pool weather permitting), business center with 4 PCs and printers, and high speed in room wireless internet, the property let's the business traveler work or play.
With an brand new lobby, opening In November, this will be a great place to work, meet, relax and be efficient and effective.
Concierge lounge staff - Debbie in evenings, Cathy in morning make sure the day starts and ends upbeat. Real homely feeling with great advice on restaurants, attractions and travel

Room Tip: Hotel lobby is on 3rd floor. If you want quick access to gym & pool, they are on floor 1, the 8t...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 22, 2013
Whether you are traveling for business or pleasure, all of our guests at the Boston Marriott Burlington can experience the wide variety of amenities we offer. We are happy you were able to spend some time in our fitness center and pool during your stay. Your kind comments regarding our team are appreciated. Thank you. Our Marriott Great Room will be opening soon and we hope to welcome you back to enjoy our property enhancements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
141 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed October 12, 2013

Stayed at this property at the beginning and end of a tour. The rooms were small but very nice and comfortable. Check in went quickly. However, the breakfast we had was very mediocre. The property was further away from the airport than I would have liked. But overall, I enjoyed staying there.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sassywm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 14, 2013
Thank you for sharing your perspective with us. We appreciate your comments and we regret we did not meet your expectations on every level. We offer a variety of room types and our team is available to assist you with any questions you may have. Our website provides details on our accommodations and we hope you have the chance to visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boston Marriott Burlington

Property: Boston Marriott Burlington
Address: One Burlington Mall Road, Burlington, MA 01803
Phone Number:
Location: United States > Massachusetts > Burlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Burlington
#3 Romantic Hotel in Burlington
#4 Business Hotel in Burlington
#4 Family Hotel in Burlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Boston Marriott Burlington 3.5*
Number of rooms: 418
Official Description (provided by the hotel):
We are pleased to announce our hotel is undergoing a renovation. The hotel is fully operational during its current guestroom and facade renovation program. While all services continue, this project will enhance curb appeal and result in a brand new guestroom experience in Spring 2017. Discover a respite all your own at the recently renovated Boston Marriott Burlington. Luxurious new amenities, a result of our multi million dollar renovation of the lobby and public spaces, are offered to all our Burlington, MA hotel's guests. Choose your pleasure from our 418-room hotel, appointed with 14,570 sq. ft. of flexible meeting and banquet space, ideal for business travelers. Host parties, meetings and events in the Celebrate Ballroom, a stunning event space onsite. Unwind in our elegant lobby, offering an inviting fireplace, as well as a large communal table, bar, widescreen TVs, original artwork, and plenty of space to connect. Savor American cuisine, including natural, organic steaks and freshly caught seafood at Chopps American Bar & Grill. The Terrace at CHOPPS is a brand new outdoor space offering an open air option for groups and restaurant patrons alike. Reserve your stay online today, and start daydreaming about your next getaway at one of the leading Burlington, MA hotels. ... more   less 
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Also Known As:
Boston Marriott Burlington Hotel Burlington
Marriott Burlington
Burlington Marriott

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