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“Something fishy at Brewster Fish House”

Brewster Fish House
Ranked #1 of 40 Restaurants in Brewster
Certificate of Excellence
Cuisines: American, Seafood
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Dinner, Lunch
Framingham,MA
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Something fishy at Brewster Fish House”
Reviewed August 25, 2013

My husband and I recently returned to BFH - we have been here several times before and always enjoy the fish. This Friday night (8/16/2013) we planned a quiet dinner celebration after a relaxing week at the Cape. We arrived and the restaurant was very busy with all the usual hangerons waiting outside so we knew it would be awhile to get seated. However looking forward to conversation without kids we were not in a hurry and planned on drinks at the bar. However what we wanted and what the restaurant staff had planned for us were not at all the same.

The host immediately stressed to us that the wait would be very very long. When I asked how long he quoted an hour. Then he thought better and quoted an hour and a half. He suggested we eat at the bar but we again stressed that we wanted a table in the dining room and would wait. Two people were just leaving the bar. They had just finished dinner. Another couple were eating appetizers and awaiting their dinner. Still another couple was awaiting their check. We claimed the two empty seats and asked the bartender if it would be possible to get appetizers and wine at the bar. He asked if we were waiting for a table in the DR and we said yes. He wanted to know the time we were quoted - we said an hour, hour and a half. He invited us to sit down and then proceeded to suggest we eat dinner at the bar. We told him that we preferred to sit in the dining room. That's when things got very weird.

My husband and I each ordered a $15.00 glass of wine. We also ordered a meat/cheese tray.
The bartender remarked he would have to check with the host before he could take our order for food because he needed to know the exact wait. Stated that the restaurant had a policy of not moving food around once it was served so he had to get the host's permission for our order.

The host came through the bar at that time and we checked with him. He said it would be fine for us to order an appetizer. My husband communicated that with the bartender and yet he still went to talk to the host before taking our order. We finished our wine and waited while he served others.

Another couple sat down and the bartender convinced them to have dinner at the bar. The woman said, "better than waiting an hour and a half for a table". Still we waited. This couple placed their dinner order and received appetizers. We still waited for our cheese/meat plate - no cooking involved. At one point I asked about our food and the bartender replied snottily that he had placed our order. During our wait the host came by once more to see if we wanted to sit at a hightop table IN THE BAR - we reiterated our request to eat in the dining room.

Exactly 40 minutes after arriving (still no cheese/meat plate) we were seated in the dining room. In fact there were several tables empty at the time. As soon as we were seated they brought our appetizer. By that time our wine was long gone and we had to order more.

The net/net was that it appeared the host/bartender had it all worked out - quote a long wait, send deuces to the bar, convince them to eat dinner there - bartender makes considerably bigger tips off of dinner tab and host doesn't have to worry about tables of two. However, we were jerked around and our evening almost ruined because of these two. Who ever heard of a restaurant not wanting to bring your drinks or appetizer to your table for you. Why were we quoted a wait of 90 minutes when it really took only 40. Why were we asked 4 times to eat dinner in the bar. Since when does a bartender have to ask permission of the host to place an appetizer order?

We won't be returning to the Fish House again. And if you are a couple or just two folks out for fish, I would recommend traveling down the road to Dennis and eating at FIN. I don't know what the game was that evening but it was fishier than our meal.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank GWalker518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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702 reviews from our community

Visitor rating
    393
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    48
    22
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Level 3 Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Cosy atmosphere, delicious food!”
Reviewed August 24, 2013 via mobile

Came here for supper and loved it so much we came back the next day too! Everything we had (particularly the lobster and tuna ceviche) was delicious and their wine list is excellent. No reservations so be prepared to wait - but you can sit outside with a glass of wine while you wait so it's no hardship. We can't wait to go back!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank fruisli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Warm, inviting foodie delight!”
Reviewed August 23, 2013

Yum! Favorite dinner in Cape Cod (and anywhere I can think of in recent times). A real foodie delight! Oysters with fresh-shaved horseradish were fresh and delicious. Halibut special with corn, sea beans (my new favorite delicacy!) and little bits of pepper - amazing. Wish I'd had room for the artisanal cheese plate for dessert! The atmosphere was warm and inviting. Lauren our server was knowledgeable and great. This dinner was definitely worth the wait!!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Greeneyedmama73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Head, South Carolina
Level 4 Contributor
46 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Sea Food Experts”
Reviewed August 20, 2013

Went here for dinner with friends. After long wait, drinking wine on outdoor chairs, we were seated and served quite efficiently. Sea food of several types was delightful and well cooked. Presentation quite nice, and all of us enjoyed our meals.
This place seems to attract friendly clientele, as we engaged in several engaging conversations with other diners, as well as the staff.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank GWS46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prospect, Connecticut
Level 6 Contributor
132 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“A Great Little Place!”
Reviewed August 19, 2013

This restaurant does not take reservations so get there early or be prepared to wait. We arrived at 4:40 and put our name so we were seated quickly when they opened at 5 PM.
While the service was slow, the attention and food were fabulous! There were 6 of us in the party and everybody had a great meal! Be prepared this restaurant can get pricey. Our meal with tip, 4 glasses of wine and no dessert was over $400.
The Brewster Fish House is best suited for couples and adult parties.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank rflormann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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