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“Not very accommodating”

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Sweetwater Forest Campground
Certificate of Excellence
North Attleboro, Massachusetts
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Not very accommodating”
Reviewed August 20, 2012

I have camped here several times over the past few years and this is the first time which I was not happy with the accommodation's and customer service. We made the reservations a few months prior to visiting and when we got there we were sent to a camp site w/out water and electricity. I called the front desk and they told me that we did not request either which was surprising because we specifically asked for both. We went back to the front desk where I had to argue the point that we asked for both amenities. Apparently they don't believe in "customer is always right" at Sweetwater Forest. We had to pay extra and we would have to move our campsite after two nights of staying. I think they could have redeemed themselves had they given us a night for free or didn't charge us extra. We left before our stay was up because moving our campsite for one night was more of a hassle than packing up and leaving. I suggest getting all your information in writing and asking for the name of the person who took your reservation. I'm not sure that I will go back as the amount of money spent on the campsite was not worth it.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Parrothead1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
Panama City, Florida
Level Contributor
150 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 9, 2012

We made this campground our central base as we biked the Rail Trails, went fishing, swimming all over the area. It was very clean camp with lots of space for the boys to run around and have fun. It was very quiet at night and the bathrooms were very clean for the amount of people who were in the various sites. We were able to get three tenting sites that worked great for our layout for 20 people or so. For any Scout unit looking for a good location at a fair price they must consider staying at Sweetwater Forrest!

  • Stayed July 2012, traveled with family
    • Value
    • Location
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Helpful?
2 Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Higganum, Connecticut, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 9, 2012

We loved our week at Sweetwater Forest Campground. I was shocked to have such a spacious site in the middle of Cape Cod. The staff was friendly and super helpful. Our canoe ride on their lake was awesome; unbelievably low rental price for canoe!! Many thanks for the extra help, finding a local garage when our trucks breaks failed. You made a tough situation easy on us! Thanks again! We'll be back!

  • Stayed August 2012, traveled with family
    • Value
    • Location
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    • Service
Helpful?
2 Thank Theresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caledonia, Canada
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 22, 2012

We camped here for our week-long stay in Cape Cod. Although most sites around ours were taken, you'd never know because it was so quiet. The camp sites & playgrounds were well maintained. Washrooms were the cleanest I've ever seen at any campsite anywhere - I think I saw maybe one ear wig and 2 spiders the whole time! Though the one area of improvement would be the size of the shower stalls - a bit on the small side, especially when you have a little one (ours are aged 2 & 4) and you're trying to get them clean the same time as you. The camp store was very convenient and always had what we needed - plus the staff was very friendly. Free WIFI came in handy too, and a nice sitting area to use it. Campgrounds are in a great central location on the Cape, so was easy to access everywhere with reasonable driving time. And the price is great too! They were able to accommodate a last minute change in our booking with no problems or hassle. We've already decided we're going to stay here again when we next visit the area. Missed out on the Saturday night hay ride - looked like lots of fun!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EZtravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Falmouth
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 21, 2012

I have camped in 42 states over the past 40 years and this was one of my best experiences. Very quiet, extremely clean, and very family friendly. We brought our twin 6 year old grand kids and they had a ball. The camp store is large and well stocked as well as very reasonably priced. The bathrooms were as clean as any I've ever seen, no matter what time of day. The staff was very friendly and helpful. Nice adult lounge area and a good game room for the kids. Could have used another pinball game, vs video game for us old timers. Nice large flat private sites. All round great experience.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middletown, Delaware
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 14, 2012

We spent 5 nights at Sherwood Forest, our first camping experience on Cape Cod. It couldn't have been a better place to stay. The staff were overwhelming friendly and welcoming. There are sites for every taste: secluded, close to any of several playgrounds, group sites, whatever you like. Bathrooms as clean as our own at home. Finally, and most importantly, a shoutout to Heather, Michelle, and Mike: they took care of our little "girl", our yellow lab, like she was their own. They are all true dog people. If you are traveling with your dog, this is the place to be.

Room Tip: Make a reservation by phone, and the staff will choose the site that best matches your preferences.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank BerkyNBabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 9, 2012

Centrally located to mid-Cape attractions. Short drive to National Seashore beaches. Immaculate bathrooms. Super friendly staff. All around wonderful place to stay.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
6 Thank dr_perk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sweetwater Forest Campground

Property: Sweetwater Forest Campground
Address: 676 Harwich Rd, Brewster, MA 02631-5269
Location: United States > Massachusetts > Cape Cod > Brewster
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #2 of 6 Specialty Lodging in Brewster
Price Range (Based on Average Rates): $
Number of rooms: 250
Official Description (provided by the hotel):
Sweetwater Forest, established by our family in 1958, features 250 campsites artfully spread over 75+ acres of Native Cape Cod woodland, with frontage on a lake for fishing & canoeing. Sweetwater offers a Separate Tenting Area, some sites with beautiful views of the lake & our retired cranberry bog- a haven for wildlife. On site modern amenities are available, & Camp Store has plenty of extras you may need-and ready to eat lunches-perfect for a day at beach or biking the Cape Cod Rail Trail. Our Roster of in-camp recreation includes 6 Playgrounds, Basketball, Canoe Rentals, Miniature Golf, Horseshoes & the Log Cabin Lodge where the game need not be missed! Pets are welcome, but may not be left alone on sites. Paws A While, our day boarding Kennel has a limited number of spots, is air conditioned, and dogs are walked. SWEETWATER FOREST's CENTRAL LOCATION MAKES IT THE PERFECT HOME-BASE FROM WHICH TO TOUR ALL THE CAPE & ISLANDS HAVE TO OFFER-WHETHER STAYING FOR THE WEEKEND-OR THE SEASON! ... more   less 
Also Known As:
Sweetwater Forest Campground Hotel Brewster
Sweetwater Forest Campground Brewster, MA - Cape Cod

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