We stayed here as part of a group in late February. On the plus side, the reservations / front desk representative was wonderful both on the phone and in person. The rooms are reasonably sized and the large screen televisions are actually wonderful. On the downside, the cafe offerings on the first floor are exquisitely awful. Worse, only one person works in the cafe. We were trying to feed a group of 11 as the weather was awful and the restaurants in walking distance all had 45 minute waits. The person working in the cafe was officious and unhelpful and several times recommended that we go someplace else. Really? But far worse was the shift manager who never helped her once AND instead sat at the bar eating her dinner, which was take out from another restaurant. It took 90 minutes to get food out to everyone and every bit of it was microwave food. The rooms are nice. The price is right. But don't expect service or edible food.
- Official Description (provided by the hotel):
- The brand new Hyatt Place Boston/Braintree is an upscale, modern hotel in the heart of the south shore. Located only 20 minutes from downtown Boston, the hotel features 204 king and double bedded guestrooms, 5 meeting/banquet rooms and a spacious, aesthetically pleasing gallery lobby. The gallery lobby is made up of: the cafe offering Starbucks specialty coffee drinks, limited bar menu and 24 hr. food availability; the guest kitchen offering free upgraded continental and hot skillet breakfast every morning to all guests; the e-room offering 3 computers with print, copy and fax services including remote printing from your guest room; the great room offering plenty of flexible, comfortable seating to relax.The hotel is anchor to the new South Shore Place - 40,000 square feet of food and retail outlets such as Starbucks, Qdoba, Five Guys, Jos. A. Bank Clothiers, Vitamin Shoppe and the soon to open Legal Seafoods Restaurant. Ideally located in North Braintree at the intersection of Route 93 to Boston and Route 3 to the south shore and Cape Cod, the hotel is only 1 to 3 miles away from large office parks such as Braintree Hill Office Park, Batterymarch, and Crown Colony. The hotel is also in walking distance to the South Shore Plaza shopping mall (offering over 300 shops and restaurants) and conveniently located close to the Quincy T (Red line) and Boston Logan Express. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Braintree
- Braintree Sheraton