Staff were very friendly. Hotel was clean and room well appointed and bright. there was a mall just a mile away with many places to eat. The breakfast was fine and the first place I have seen a pancake machine.
The staff is fine, the beds and rooms aren't bad, but the wifi quality completely stinks, and the breakfast buffet is just alright. For the price, I'm not that impressed. Also, it may only be 8-12 miles from downtown or Fenway area -- the traffic is crazy congested and that's more like an hour.
Dear Linda W,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided.
Thank you for staying and we hope you give us another chance to show you how great our hotel is.
Planning my trip in May and Braintree MA was pretty close to Boston, so picked holiday inn. Clean, friendly service. I was pleased over all with the room and the beds. Nice breakfast in the morning. Very pleased for the price and location. I would recommend
Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I am happy you like our staff service, breakfast and enjoyed our room. Your comments have been very helpful. Thank you for staying with us, and we hope to have an opportunity to serve you again.
Stayed overnight on way from Boston to Cape Cod. Nice room. Courteous staff. Adequate breakfast. Very convenient when heading south from Boston ... allowed us to miss the rush hour traffic. A bit off the main highway allowed for a quiet room. All inside entry rooms. Clean room & shower. Couldn't ask for more for the price.
For cost of room it exceeded my expectations. It was very clean and comfortable and the staff was all warm and welcoming. Nice little continental breakfast with pancake maker in the morning. The only negative there was no view but not a big deal sense it was a stay more for comfort and convenience.