First, Id like to comment that the place is stunning! Just outside of the pool area is a beautiful fountain and gazebo that are quite lovely. Our room was standard. Nothing too fancy, but nice. I did not enjoy my dinner there, but breakfast was fine.
My complaints are that the pool was dirty, there was a shortage of chairs, and they were always out of towels. I traveled with myself and four kids ages 8 and under. I called the front desk to make sure they had towels down at the pool and she said yes. When we arrived, no towels. Of course the kids had already jumped into the pool so we were stuck and I couldn't run to the room and leave them unattended. I called the front desk and about 10 minutes later a staff member came down with 5 towels that were quickly snatched up by someone else. This happened to us twice. The poor kids were freezing.
I stayed during February vacation, so Im certain this was why. There were plenty of kids there and some adults had hoarded every chair in the area for themselves...even using on to just put their stuff on. I had to sit on the wet ground and strategically drape our belongings on the fence to avoid getting soaked. Due to the crowd, there were clumps of hair and Band-Aids floating in the pool. Two of the kids got sick shortly after using the pool. Not sure if it was related.
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- Also Known As:
- Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough
- Boxborough Holiday Inn