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“It's a good hotel for a business staying”

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Homewood Suites by Hilton Boston - Billerica
Ranked #2 of 3 Hotels in Billerica
Certificate of Excellence
Sao Paulo, SP
Level 5 Contributor
92 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“It's a good hotel for a business staying”
Reviewed May 13, 2013

Positives:
- Gym
- Swimming Pool
- Free Parking Lot
- Complimentary breakfast
- Big room

Negatives:
- Wifi Internet with low speed
- Breakfast is not so good
- Gym has just a small number of equipments

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denyson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arzu L, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review, June 4, 2013
Dear Guest,

Thank you for taking the time to write a review on tripadvisor for our hotel. We appreciate your feedback. I am glad you have enjoyed most of our amenities. I would like to let you know that we made an improvement to our internet connection. It is now much faster than it used to be. We are also making improvements on our breakfast menu as well. Thank you for your feedback, we hope to see you again in the future.

Thank you for your business and your loyalty,

Sincerely,

Arzu LeBlanc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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709 reviews from our community

Traveler rating
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See reviews for
335
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Barnard, United States
1 review
Reviewed May 8, 2013

We have stayed at the Homewood Suites in Billerica many times. We stay there when visiting family in the area. The rooms are clean, spacious and the price is very fair, especially for being 30 minutes or less from the heart of Boston. I recommend this option to many traveling that direction!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Rebecca Jo L W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arzu L, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review, June 4, 2013
Dear Guest,

Thank you for taking the time to write a review on tripadvisor for our hotel. We appreciate your feedback. I am so glad you have enjoyed your stay and we were able to make you feel home.

My staff and I hope to see you again in the future.

Thank you for your business and your loyalty.

Sincerely,

Arzu LeBlanc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterford, New York
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 7, 2013 via mobile

I stayed here during a trip to Boston, as I can't justify the prices for hotels in the city. Homewood includes parking, which you don't get in the city. The rooms were clean and comfortable and include a kitchenette, which is great for a longer stay. They supply popcorn and the microwave to make it in the room. That's always a welcome surprise when getting in late. Breakfast is provided and its sufficient to get you going in the morning. Sometimes the offerings are better than others, though coffee, juice, yogurt and toast is great considering it a reasonably price hotel and they are giving you breakfast. I always look for a homewood when traveling.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scarbucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arzu L, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review, May 8, 2013
Dear Guest,

Thank you for taking the time to write a review on tripadvisor.com for our hotel. We do appreciate your comments. I am glad you have enjoyed your stay and we are looking forward to seeing you again .

Sincerely,

Arzu LeBlanc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut, United States
1 review
Reviewed May 1, 2013

The staff of this hotel were very friendly and helpful. The breakfast was good. One night while we were there they had dinner, which was OK. One real problem was that construction is underway on the roads in the area and this made it very difficult to find the hotel. Detour signs and the directions from the hotel were both inadequate. It took both my friend and I an extra half an hour driving around to finally find the hotel. Other than that we enjoyed our stay.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Joni L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arzu L, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review, June 4, 2013
Dear Guest,

Thank you for taking the time to write a comment about our hotel on tripadvisor.com. We appreciate your feedback. I am sorry that you had such a hard time to find the hotel. We are working on making improvements on GPS systems so it is easier to find the hotel going forward. I apologize for the inconvenience and hope to see you again in the future,

Sincerely,
Arzu LeBlanc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fair Lawn, New Jersey
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 29, 2013

My family had an excellent time at the hotel. The staff were very friendly and helpful. There were two staff members, Fabritzio and Alex who went beyond what we would have expected. Even on very minor items, they were very helpful. During weekdays, they serve a complimentary dinner in addition to their daily breakfast. The suite was great with lots of room. When I come up that way again, I would not even consider staying elsewhere.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arzu L, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review, May 8, 2013
Dear guest,

Thank you for your feedback. It is very nice to know that you had a great time during your stay. Thank you for acknowledging our staff members. We are looking forward to seeing you again soon.

Sincerely,

Arzu LeBlanc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dingmans Ferry, United States
1 review
Reviewed April 25, 2013

Our room was on the ground floor right outside the pool. All night people tried to get into the pool and the banging of the locked door was very loud. The doors were not 100% secure. The internet is relatively slow. The breakfast was a little less enjoyable than we've experienced. Staff was pleasant.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lawrence D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arzu L, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review, May 8, 2013
Dear Guest,

Thank you for taking the time to write a review on tripadvisor.com. We appreciate your feedback. I am sorry that we did not exceed your expectations during your stay. We double checked the doors to make sure they are 100% secure and we upgraded our internet . It will be much faster going forward.
Thank you for staying with us. We hope to see you again soon.

Sincerely,

Arzu LeBlanc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
1 review
Reviewed April 24, 2013

Great place, comfortable stay, nice service. Would highly recommend! It was set back near the woods away from the hub-bub of life. Highly convenient for Edge Sports Center and the Burlington Mall. THe hot breakfast had my favorite waffles. The rooms in the suite were large and comfortable, particularly for just one person. People at the service desk were very nice.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank CarolLanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arzu L, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this review, April 26, 2013
Dear Guest,

Thank you for your feedback. We appreciate it.
It is nice to know you have enjoyed your stay . I hope we get to see you agian soon.

Sincerely,

Arzu LeBlanc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Boston - Billerica

Property: Homewood Suites by Hilton Boston - Billerica
Address: 35 Middlesex Tpke, Billerica, MA 01821-3936
Phone Number:
Location: United States > Massachusetts > Billerica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Billerica
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Boston - Billerica 3*
Number of rooms: 147
Official Description (provided by the hotel):
The Homewood Suites, Boston-Billerica is a 147 all-suite hotel located approximately 20 miles north of Boston within a quiet suburban area. We are only 5 minutes away from shopping malls, movie theaters, many options for casual and fine dining as well as historical Lexington, and Concord. We offer a complimentary shuttle service within a 5 mile radius of the hotel, 7AM-7PM during the weekdays and weekend hours may be limited. Our suites offer fully equipped kitchens with service for four, the option of one king bed or two double beds in a separate bedroom area, a separate livingroom area with a pull-out couch and a flat screen television within each room. We offer a complimentary "suite start" breakfast buffet each morning (6AM-9AM on the weekdays, 7AM-10AM on the weekends)and a complimentary dinner Monday through Thursday 5-7PM, serving a main entree' sides, salad bar and soft drinks. Take advantage of a great workout in our onsite fitness center featuring personal Precor equipment, take a dip in our indoor heated pool and whirlpool or pass some time by surfing the internet in our executive business center. Wireless internet is always complimentary throughout the hotel for your convenience. We also offer complimentary grocery shopping services, an on-site laundry facility, same-day dry cleaning, and not to mention a 100% Satisfaction Guarantee! Welcome Home! ... more   less 
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Also Known As:
Homewood Suites By Hilton Boston - Billerica Hotel Billerica
Homewood Suites Billerica
Homewood Billerica
Hilton Billerica
Billerica Hilton
Billerica Homewood Suites
Homewood Suites Boston

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